# Yahoo, Hotmail Not Receiving Email Immediately
**URL:** https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097
**Category:** Product Support
**Created:** [July 28, 2015, 9:45am UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097 "2015-07-28T09:45:03Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@fuzzyboy](https://forum.mautic.org/u/fuzzyboy)
#### Post date: [July 28, 2015, 9:45am UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097/1 "2015-07-28T09:45:03Z")
Hello.
I had setup a campaign wherein after a user enters his/her email address into the opt-in form, they immediately get a thank you email. Users with Gmail accounts received the thank you email right away, however, Yahoo users only received it after 6 hours, and Hotmail users didn’t received it at all.
Does anybody else have the same issue? If yes, how was it resolved?
Thanks so much.
---
### Author:  [@fuzzyboy](https://forum.mautic.org/u/fuzzyboy)
#### Post date: [July 28, 2015, 9:45am UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097/2 "2015-07-28T09:45:03Z")
Hello.
I had setup a campaign wherein after a user enters his/her email address into the opt-in form, they immediately get a thank you email. Users with Gmail accounts received the thank you email right away, however, Yahoo users only received it after 6 hours, and Hotmail users didn’t received it at all.
Does anybody else have the same issue? If yes, how was it resolved?
Thanks so much.
---
### Author:  [@rpm](https://forum.mautic.org/u/rpm)
#### Post date: [August 13, 2015, 1:53pm UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097/3 "2015-08-13T13:53:55Z")
Same here. Gmail and hotmail didn´t received at all. Have you resolved it?
I think is for this:
Hi,
I am trying to setup Mautic as hosted.
In configuration/Mail Settings I clicked the button “Send test email” and the header looks like:
Received: from [hosting.myserver.com](http://hosting.myserver.com) (HELO [www.mydomain.com](http://www.mydomain.com) ) (XX.XXX.XXX.XX )
But If I send and e-mail to a lead, the header is like this:
Received: from [hosting.myserver.com](http://hosting.myserver.com) (HELO ?127.0.0.1?) (XX.XXX.XXX.XX )
Hotmail and gmail don´t received the email because the “HELO ?127.0.0.1?”, I suppose.
So, is there a way to get in the HELO the domain of the mail that is in the field “E-mail address to send mail from” (mail settings)?
---
### Author:  [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)
#### Post date: [August 17, 2015, 1:56pm UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097/4 "2015-08-17T13:56:08Z")
I believe you may need to set up SPF records:
[https://mautic.com/blog/help-email-flagged-as-spam/](https://mautic.com/blog/help-email-flagged-as-spam/)
---
### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/yahoo-hotmail-not-receiving-email-immediately/2097/5 "2020-02-02T22:58:41Z")