# Zapier Integration - Failure

**URL:** <https://forum.mautic.org/t/zapier-integration-failure/10012>\
**Category:** Product Support\
**Created:** [November 29, 2017, 10:18pm UTC](https://forum.mautic.org/t/zapier-integration-failure/10012 "2017-11-29T22:18:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![girishs21](https://avatars.discourse-cdn.com/v4/letter/g/c4cdca/32.png) [@girishs21](https://forum.mautic.org/u/girishs21)\
**Post date:** [November 29, 2017, 10:18pm UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/1 "2017-11-29T22:18:43Z")

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I am trying to integrate Kayako and Mautic with Zapier. When I am trying to connect my mautic account I get this error message. Any clue?  
  
  
  
 ![zapier.png](https://preview.ibb.co/kkg59b/zapier.png)

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**Author:** ![girishs21](https://avatars.discourse-cdn.com/v4/letter/g/c4cdca/32.png) [@girishs21](https://forum.mautic.org/u/girishs21)\
**Post date:** [November 29, 2017, 10:18pm UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/2 "2017-11-29T22:18:43Z")

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I am trying to integrate Kayako and Mautic with Zapier. When I am trying to connect my mautic account I get this error message. Any clue?

![](https://preview.ibb.co/kkg59b/zapier.png)

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**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\
**Post date:** [November 29, 2017, 10:47pm UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/3 "2017-11-29T22:47:41Z")

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If you haven’t already, you may want to check the details on connecting Mautc and Zapier here: [https://github.com/mautic/mautic-zapier#zapier-app-for-connecting-mautic](https://github.com/mautic/mautic-zapier#zapier-app-for-connecting-mautic)

Make sure you’re using the current version of the app (1.0.3), API enabled, https, running Mautic 2.9 or higher, etc.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 30, 2017, 11:50am UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/4 "2017-11-30T11:50:51Z")

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@girishs21 need to set up cron jobs also to proper integration

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**Author:** ![girishs21](https://avatars.discourse-cdn.com/v4/letter/g/c4cdca/32.png) [@girishs21](https://forum.mautic.org/u/girishs21)\
**Post date:** [December 3, 2017, 9:09am UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/5 "2017-12-03T09:09:20Z")

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@bizcrony can you advice further. Do I need to setup cron jobs for the Zapier integration to work?

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 3, 2017, 1:20pm UTC](https://forum.mautic.org/t/zapier-integration-failure/10012/6 "2017-12-03T13:20:35Z")

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@girishs21 of course every integration need to set up Cron jobs else it wouldn’t run