# \#email

**URL:** https://forum.mautic.org/tag/email/85.md

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

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## [Frequency Rules should count per email sender domain](https://forum.mautic.org/t/frequency-rules-should-count-per-email-sender-domain/38566)

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**Author:** [@ekke](https://forum.mautic.org/u/ekke)\
**Replies:** 2\
**Last updated:** [September 19, 2026, 12:24pm UTC](https://forum.mautic.org/t/frequency-rules-should-count-per-email-sender-domain/38566 "2026-09-19T12:24:57Z")

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My idea is: Enhance the existing " Frequency Rule" feature to count per sender domain, not globally. In systems that have multiple sender domains (e.g. multiple brands), the expected behavior when set e.g. to “1 per da…

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## [A/B testing in Campaign Drips](https://forum.mautic.org/t/a-b-testing-in-campaign-drips/38479)

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**Author:** [@sophia85](https://forum.mautic.org/u/sophia85)\
**Replies:** 0\
**Last updated:** [August 17, 2026, 10:46am UTC](https://forum.mautic.org/t/a-b-testing-in-campaign-drips/38479 "2026-08-17T10:46:54Z")

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Your software My Mautic version is: v6.0.7 Your problem My problem is: I cant figure out how to set up AB testing for campaign drips or is this only available for segment emais? currently the forum suggests this feat…

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## [Scheduled Emails Are Not Being Sent](https://forum.mautic.org/t/scheduled-emails-are-not-being-sent/38266)

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**Author:** [@caio.borges99](https://forum.mautic.org/u/caio.borges99)\
**Replies:** 2\
**Last updated:** [June 9, 2026, 11:35am UTC](https://forum.mautic.org/t/scheduled-emails-are-not-being-sent/38266 "2026-06-09T11:35:03Z")

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Your software My Mautic version is: v7.0.1 My PHP version is: 8.3.30 My Database type and version is: MySQL 8.4.8 English Version My problem I noticed that scheduled segment emails suddenly stopped being sent. What…

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## [New Mautic Media Manager - TORN](https://forum.mautic.org/t/new-mautic-media-manager-torn/37407)

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**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 8\
**Last updated:** [May 19, 2026, 8:02pm UTC](https://forum.mautic.org/t/new-mautic-media-manager-torn/37407 "2026-05-19T20:02:18Z")

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New Mautic Media Manager - TORN Grab your thoughts My biggest pain for Mautic is that it is not marketing coordinator friendly - been a complaint for many years - so in the effort to bring mautic up to scratch with all…

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## [Do you really use the built-in editor to create emails?](https://forum.mautic.org/t/do-you-really-use-the-built-in-editor-to-create-emails/38196)

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**Author:** [@ricardomartins](https://forum.mautic.org/u/ricardomartins)\
**Replies:** 2\
**Last updated:** [May 13, 2026, 4:56am UTC](https://forum.mautic.org/t/do-you-really-use-the-built-in-editor-to-create-emails/38196 "2026-05-13T04:56:13Z")

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Your software My Mautic version is:7.1.1 My PHP version is: 8.x My Database type and version is: mariadb Your problem My problem is: the mjml editor is terrible, and the code mode don’t have preview support anymore …

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## [Stumped on campaign not sending e-mail](https://forum.mautic.org/t/stumped-on-campaign-not-sending-e-mail/38158)

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**Author:** [@adamlaughlin](https://forum.mautic.org/u/adamlaughlin)\
**Replies:** 2\
**Last updated:** [May 3, 2026, 9:18pm UTC](https://forum.mautic.org/t/stumped-on-campaign-not-sending-e-mail/38158 "2026-05-03T21:18:34Z")

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My software My Mautic version is: 6.0.3 My PHP version is: 8.1.34 My Database type and version is: MariaDB 10.11.16 My problem is: I am able to send and receive Test Emails from the Email (Configuration) page - and …

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## [Save emails while a draft is active is counterintuitive](https://forum.mautic.org/t/save-emails-while-a-draft-is-active-is-counterintuitive/38172)

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**Author:** [@bastian](https://forum.mautic.org/u/bastian)\
**Replies:** 0\
**Last updated:** [April 30, 2026, 3:54pm UTC](https://forum.mautic.org/t/save-emails-while-a-draft-is-active-is-counterintuitive/38172 "2026-04-30T15:54:27Z")

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Your software My Mautic version is: 7.1.0 My PHP version is: 8.3.21 My Database type and version is: 10.11.11-MariaDB with mysql 15.1 Your problem I wanted to use the new draft Feature of Mautic and from user perspe…

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## [Unsubscribes in Mautic v7.0.2 After Campaign Send via AWS SES](https://forum.mautic.org/t/unsubscribes-in-mautic-v7-0-2-after-campaign-send-via-aws-ses/38169)

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**Author:** [@talha.sheikh](https://forum.mautic.org/u/talha.sheikh)\
**Replies:** 4\
**Last updated:** [April 30, 2026, 1:33pm UTC](https://forum.mautic.org/t/unsubscribes-in-mautic-v7-0-2-after-campaign-send-via-aws-ses/38169 "2026-04-30T13:33:56Z")

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Hi, I’m experiencing a major unsubscribe (“Do Not Contact”) issue after upgrading Mautic. Previously, I was using Mautic v3.x without any issues, but after upgrading around 2–3 months ago to Mautic v7.0.2, I started fa…

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## [A free alternative to GrapeJS for Mautic: EasyMJML Builder](https://forum.mautic.org/t/a-free-alternative-to-grapejs-for-mautic-easymjml-builder/38090)

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**Author:** [@ricfreire](https://forum.mautic.org/u/ricfreire)\
**Replies:** 2\
**Last updated:** [April 24, 2026, 1:31pm UTC](https://forum.mautic.org/t/a-free-alternative-to-grapejs-for-mautic-easymjml-builder/38090 "2026-04-24T13:31:18Z")

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Hiya Mauticians :waving\_hand: Just wanted to share a plugin that’s been really useful, EasyMJML Builder, built by Sebastian Fahrenkrog and shared with the Mautic community! It’s totally free & open-source. If you hav…

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## [Sudden spike in opens/clicks right after campaign send (Bot activity?)](https://forum.mautic.org/t/sudden-spike-in-opens-clicks-right-after-campaign-send-bot-activity/36715)

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**Author:** [@gandhi](https://forum.mautic.org/u/gandhi)\
**Replies:** 9\
**Last updated:** [April 21, 2026, 8:33pm UTC](https://forum.mautic.org/t/sudden-spike-in-opens-clicks-right-after-campaign-send-bot-activity/36715 "2026-04-21T20:33:21Z")

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Your software My Mautic version is: 5.0.4 My PHP version is: 8.2+ Hi everyone, I’m using Mautic 5.x and recently sent a campaign to about 1,000+ contacts. Immediately after sending, I noticed that open and click coun…

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## [Messenger:consume email is very slow](https://forum.mautic.org/t/messenger-consume-email-is-very-slow/35398)

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**Author:** [@serendipitytech](https://forum.mautic.org/u/serendipitytech)\
**Replies:** 13\
**Last updated:** [April 7, 2026, 1:44pm UTC](https://forum.mautic.org/t/messenger-consume-email-is-very-slow/35398 "2026-04-07T13:44:12Z")

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Mautic: 5.2.2 PHP: 8.3 We’re only sending segment emails at this time, and to do this I’m using messenger:consume email cron to process my doctrine queue. I have emails loaded in messenger\_messages, but no matter what…

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## [Optimised storage for email statistics / view in browser tokens / open details](https://forum.mautic.org/t/optimised-storage-for-email-statistics-view-in-browser-tokens-open-details/37273)

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**Author:** [@driskell](https://forum.mautic.org/u/driskell)\
**Replies:** 2\
**Last updated:** [February 26, 2026, 11:10am UTC](https://forum.mautic.org/t/optimised-storage-for-email-statistics-view-in-browser-tokens-open-details/37273 "2026-02-26T11:10:03Z")

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My idea is: I’ve been running a patch to maintain the email\_stats growth a bit better and wonder if this is something that might help others so wanted to get some feedback and any further idea. Previously, email\_stat…

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## [Issue with SendGrid Webhook Callback in Mautic 5: DSN Configuration for Event Processing / "Transport Not Found" Error – Does Mautic 5 Support This by Default or Is a Plugin Required?](https://forum.mautic.org/t/issue-with-sendgrid-webhook-callback-in-mautic-5-dsn-configuration-for-event-processing-transport-not-found-error-does-mautic-5-support-this-by-default-or-is-a-plugin-required/34939)

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**Author:** [@gandhi](https://forum.mautic.org/u/gandhi)\
**Replies:** 3\
**Last updated:** [February 24, 2026, 2:55pm UTC](https://forum.mautic.org/t/issue-with-sendgrid-webhook-callback-in-mautic-5-dsn-configuration-for-event-processing-transport-not-found-error-does-mautic-5-support-this-by-default-or-is-a-plugin-required/34939 "2026-02-24T14:55:33Z")

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Your software My Mautic version is:5.4.35 My PHP version is:8.1.2 My Database type and version is: Your problem My problem is: I have configured SendGrid in the email DSN settings. In my SendGrid account, I set up…

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## [How to Determine the Optimal Number of Messenger Workers in Mautic for Maximum SMTP Sending Speed Without Overloading the Server?](https://forum.mautic.org/t/how-to-determine-the-optimal-number-of-messenger-workers-in-mautic-for-maximum-smtp-sending-speed-without-overloading-the-server/37393)

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**Author:** [@gandhi](https://forum.mautic.org/u/gandhi)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 1:41pm UTC](https://forum.mautic.org/t/how-to-determine-the-optimal-number-of-messenger-workers-in-mautic-for-maximum-smtp-sending-speed-without-overloading-the-server/37393 "2026-02-18T13:41:00Z")

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Your software My Mautic version is: 5.0.4 My PHP version is: 8.1 Your problem My problem is:To increase SMTP email sending speed, we configured the queue system and started multiple Messenger workers using the follow…

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## [Mautic 5 Slow Email Sending – 25k Contacts via Custom SMTP Taking Too Long](https://forum.mautic.org/t/mautic-5-slow-email-sending-25k-contacts-via-custom-smtp-taking-too-long/37360)

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**Author:** [@gandhi](https://forum.mautic.org/u/gandhi)\
**Replies:** 2\
**Last updated:** [February 18, 2026, 1:27pm UTC](https://forum.mautic.org/t/mautic-5-slow-email-sending-25k-contacts-via-custom-smtp-taking-too-long/37360 "2026-02-18T13:27:03Z")

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Your software My Mautic version is:5.0.4 My PHP version is:8.2 My Database type and version is:MySQL SMTP : Custom SMTP (KumoMTA) Your problem My problem is: I configured a custom SMTP (KumoMTA) with Mautic and la…

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## [Issue setting up email using Amazone SES on Mautic 6](https://forum.mautic.org/t/issue-setting-up-email-using-amazone-ses-on-mautic-6/35542)

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**Author:** [@kafoalex](https://forum.mautic.org/u/kafoalex)\
**Replies:** 4\
**Last updated:** [December 24, 2025, 9:59pm UTC](https://forum.mautic.org/t/issue-setting-up-email-using-amazone-ses-on-mautic-6/35542 "2025-12-24T21:59:37Z")

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Hello Mautic community, I’m currently facing an issue configuring Amazon SES with Mautic 6. In Mautic 4, there was an AWS plugin available, but it seems to be missing in version 6. Has anyone successfully integrated Amaz…

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## [HTML Templates support for Mautic 5+](https://forum.mautic.org/t/html-templates-support-for-mautic-5/37055)

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**Author:** [@hungrykoala](https://forum.mautic.org/u/hungrykoala)\
**Replies:** 6\
**Last updated:** [December 17, 2025, 5:47pm UTC](https://forum.mautic.org/t/html-templates-support-for-mautic-5/37055 "2025-12-17T17:47:11Z")

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Why did mautic stop support for HTML templates and is pushing for MJML? and is there any quick/easy way to convert HTML templates to MJML?

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## [Mautic Favicon](https://forum.mautic.org/t/mautic-favicon/29321)

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**Author:** [@team](https://forum.mautic.org/u/team)\
**Replies:** 2\
**Last updated:** [December 6, 2025, 7:40am UTC](https://forum.mautic.org/t/mautic-favicon/29321 "2025-12-06T07:40:07Z")

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EasyApache 4 \*\*My Mautic version is: 4.4.10 My PHP 80, PHP 8.0.29-1.1.3.cpanel extention: php80-php-fileinfo cPanel & WHM on AlmaLinux OS: AlmaLinux v8.8.0 STANDARD kvm cPanel Version 112.0.5 Hi everyone, Could y…

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## [Mautic performance with millions of contacts](https://forum.mautic.org/t/mautic-performance-with-millions-of-contacts/37036)

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**Author:** [@pgaliegue](https://forum.mautic.org/u/pgaliegue)\
**Replies:** 3\
**Last updated:** [December 5, 2025, 6:24am UTC](https://forum.mautic.org/t/mautic-performance-with-millions-of-contacts/37036 "2025-12-05T06:24:39Z")

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Hi Mautic community, I’m evaluating Mautic for a client with a specific use case and would appreciate your expertise before committing to this architecture. Context: Client manages approximately 5,000 sending domain…

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## [Duplicate Emails Being Sent to Leads (Same Email Sent 3–4 Times Instantly)](https://forum.mautic.org/t/duplicate-emails-being-sent-to-leads-same-email-sent-3-4-times-instantly/36873)

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**Author:** [@rabii](https://forum.mautic.org/u/rabii)\
**Replies:** 11\
**Last updated:** [November 27, 2025, 8:48am UTC](https://forum.mautic.org/t/duplicate-emails-being-sent-to-leads-same-email-sent-3-4-times-instantly/36873 "2025-11-27T08:48:10Z")

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Your software My Mautic version is: v6.0.6 My PHP version is: 8.2 My Database type and version is: MariaDB v 10.3 Your problem My problem is: Hi everyone, I’m having a serious issue with my Mautic instance — sever…

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## [URL Links from tokens turn into x-webdoc](https://forum.mautic.org/t/url-links-from-tokens-turn-into-x-webdoc/36788)

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**Author:** [@jodywhitesides](https://forum.mautic.org/u/jodywhitesides)\
**Replies:** 1\
**Last updated:** [October 29, 2025, 4:11am UTC](https://forum.mautic.org/t/url-links-from-tokens-turn-into-x-webdoc/36788 "2025-10-29T04:11:50Z")

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Your software My Mautic version is: 5.1 My PHP version is: 8.1 My Database type and version is: MariaDB Operator Your problem My problem is: Emails from Mautic are turning URLs into x-webdoc code instead of keeping …

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## [Mautic 5 Queue Not Working](https://forum.mautic.org/t/mautic-5-queue-not-working/35760)

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**Author:** [@igorsistema2](https://forum.mautic.org/u/igorsistema2)\
**Replies:** 3\
**Last updated:** [August 21, 2025, 6:57am UTC](https://forum.mautic.org/t/mautic-5-queue-not-working/35760 "2025-08-21T06:57:34Z")

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Your software My Mautic version is: 5.2.6 My PHP version is: 8.1 My Database type and version is: centos 7 Your problem My problem is: The broad shows as sent but the emails are not sent, I noticed that the emails …

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## [Issue while configuring multiple sending gmail accounts](https://forum.mautic.org/t/issue-while-configuring-multiple-sending-gmail-accounts/32005)

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**Author:** [@ziach](https://forum.mautic.org/u/ziach)\
**Replies:** 9\
**Last updated:** [June 12, 2024, 7:26am UTC](https://forum.mautic.org/t/issue-while-configuring-multiple-sending-gmail-accounts/32005 "2024-06-12T07:26:40Z")

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Your software My Mautic version is: 5 My PHP version is: 8.1 Your problem I want to automate my email marketing tasks using Mautic. I usually send emails via simple gmils accounts (not using google workspace email…

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## [Select ESP (Email Service Provider) at Email Send Time in Mautic](https://forum.mautic.org/t/select-esp-email-service-provider-at-email-send-time-in-mautic/35780)

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**Author:** [@gandhi](https://forum.mautic.org/u/gandhi)\
**Replies:** 2\
**Last updated:** [June 12, 2025, 9:49am UTC](https://forum.mautic.org/t/select-esp-email-service-provider-at-email-send-time-in-mautic/35780 "2025-06-12T09:49:46Z")

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What I’m Trying to Do I would like to configure two different ESPs (Email Service Providers) in Mautic (e.g., Amazon SES and SendGrid), and when sending an email (manually or via campaign), I want Mautic to prompt me to …

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## [🆕 New Free Email Templates - Inspired by you!](https://forum.mautic.org/t/new-free-email-templates-inspired-by-you/35619)

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**Author:** [@ricfreire](https://forum.mautic.org/u/ricfreire)\
**Replies:** 0\
**Last updated:** [May 5, 2025, 5:06pm UTC](https://forum.mautic.org/t/new-free-email-templates-inspired-by-you/35619 "2025-05-05T17:06:41Z")

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Hey Mauticians! :waving\_hand: We’ve been busy creating some awesome new free email templates just for you, designed specifically for different industries and situations. And you know what’s really cool? Many of these…

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## [Slow Email Sending via mautic:broadcast:send — Need help optimizing for large volumes](https://forum.mautic.org/t/slow-email-sending-via-mauticsend-need-help-optimizing-for-large-volumes/35473)

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**Author:** [@camargo\_o](https://forum.mautic.org/u/camargo_o)\
**Replies:** 1\
**Last updated:** [April 7, 2025, 2:59pm UTC](https://forum.mautic.org/t/slow-email-sending-via-mauticsend-need-help-optimizing-for-large-volumes/35473 "2025-04-07T14:59:14Z")

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Hi everyone, I’m currently sending email campaigns using Channels → Emails in Mautic, with the mautic:broadcast:send cronjob handling the process. However, the sending speed is quite slow — around 4.76 emails per secon…

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## [Editing custom email template](https://forum.mautic.org/t/editing-custom-email-template/35371)

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**Author:** [@rickvellinga](https://forum.mautic.org/u/rickvellinga)\
**Replies:** 2\
**Last updated:** [March 27, 2025, 11:53am UTC](https://forum.mautic.org/t/editing-custom-email-template/35371 "2025-03-27T11:53:02Z")

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I have a client who uses a custom email theme/template made by a former employee. Now she wants to make a change to this theme. Is it possible to make a change for this theme without having to upload it as a entire new t…

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## [Add hyperlink to email section block](https://forum.mautic.org/t/add-hyperlink-to-email-section-block/35340)

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**Author:** [@adam5532](https://forum.mautic.org/u/adam5532)\
**Replies:** 1\
**Last updated:** [March 25, 2025, 12:42pm UTC](https://forum.mautic.org/t/add-hyperlink-to-email-section-block/35340 "2025-03-25T12:42:50Z")

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How can I add a hyperlink to a section block in the campaign email builder (GrapesJS)? There is a hyperlink field in the settings for an image block, but not for a column or section block? I’d like to make the entire he…

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## [Failed emails status does not work even after 3 retries](https://forum.mautic.org/t/failed-emails-status-does-not-work-even-after-3-retries/35238)

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**Author:** [@kiarttantasi](https://forum.mautic.org/u/kiarttantasi)\
**Replies:** 0\
**Last updated:** [March 10, 2025, 4:33pm UTC](https://forum.mautic.org/t/failed-emails-status-does-not-work-even-after-3-retries/35238 "2025-03-10T16:33:47Z")

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Your software My Mautic version is: 5.0.4 My PHP version is: 8.1 My Database type and version is: 8.0 Your problem My problem is: I am on Mautic v5.0.4. After email-sending fails and already retried for 3 times and…

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## [Need the list of email service providers](https://forum.mautic.org/t/need-the-list-of-email-service-providers/25315)

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**Author:** [@jessicam](https://forum.mautic.org/u/jessicam)\
**Replies:** 4\
**Last updated:** [September 7, 2022, 6:37pm UTC](https://forum.mautic.org/t/need-the-list-of-email-service-providers/25315 "2022-09-07T18:37:35Z")

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Hello, Would anyone be able to give me a list of the most popular email service providers in the United States and throughout the world? There is one reference I have found: https://www.statista.com/statistics/547531/…

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