After update 5.2.4 backend broken

[georg_bnm]

Your software
My Mautic version is: 5.2.4
My PHP version is: 8.3.19
My Database type and version is: mysql Ver 15.1 Distrib 10.11.8-MariaDB

Your problem
My problem is: Updating to 5.2.4 with no problem.
Since some versions the CKEditor was shown blank window if loading assets.
Found a solution with

npm install
npm ci
npm audit fix
npm audit fix --force
npx update-browserslist-db@latest
php bin/console mautic:assets:generate

Then the CKEditor strips a lot of code though, but was usable again.
The backend was ok.

Over night, something must be happened, because the backend is not usable anymore.

Any ideas, how to fix this issue?

Thanks in advance!

Best,
Georg

[rcheesley]

Did you clear your Mautic cache in all that process, by any chance? And your browser cache? These two have caught me out in the past with cached JS/CSS files.

[georg_bnm]

Yes, several times.
Even with incognity browser it’s the same issue.

[georg_bnm]

Setting back to “old” package-lock.json, and delete & install npm again, the installation works after several deleting the cache.

Not sure, what in detail the solution was in this case.

[dirk_s]

So was it an individual thing rather than an issue with the update procedure?
Otherwise it may be advised to open an issue in github.

[georg_bnm]

On this server, I’ve two Mautic installations, and both facing this problem. Rolling back some files with executing some commands have helped, but we’re not sure, what it was.

Maybe an investigation brings clarity.

[dirk_s]

OK, then we should wait if people join into this discussion before we open an issue.