Your software My Mautic version is: 7.0.0 My PHP version is: 8.3.6 My Database type and version is:10.11.13 I installed Mautic via: Zip - Updated via php bin/console mautic:update:find and following commands. Your problem My problem is: Mautic display error in the Mail Area Note: I have a mul…

I’d like to do it. What files or information exactly do you need? Pls filepath / filename / some lines in a file….?

To get your log files, check the /var/logs folder in your Mautic folder. You’ll see files by date. Reproduce the problem, go to the log file, read the logs to see what is causing the error. It could well be a third-party plugin, for example. The log files should tell you the info about what’s caus…

updatet again from 6.0.7 to 7.0.0 Switching to the e-Mail section brings the error above - her is the log file: mautic_prod-2026-01-28.php [2026-01-28T10:50:07.924533+00:00] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Filesystem\Exception\IOException: "Cannot rename "/tmp/url_matchi…

Please clear your Mautic cache - this is a necessary step after any update. See if that resolves it.

I’ve just sent today a newsletter out. Can try it out in about 1 Week. But: The install php command did this. I saw it in the SSH terminal. It’s a own step of the install routine. Doesn’t this work? Btw: What command do you prefer / what is the right for deleting the cache: php /var/www/html/mau…

updatet again from 6.0.7 to 7.0.0 deleted the cache manually Switching to the e-Mail section brings the error 500 as above displayed - her is the log file: mautic_prod-2026-01-30.php [2026-01-30T06:20:04.713899+00:00] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Filesystem\Exception…

I can reproduce the same. [maut@ ~]$ cd public_html/ [maut@ public_html]$ find app/bundles/CoreBundle -maxdepth 6 -type d -iname 'pictograms' -print [maut@ public_html]$ find app/bundles/CoreBundle -maxdepth 10 -type f -name '*.svg' | head -n 30 app/bundles/CoreBundle/Assets/images/logo--expanded.s…

@rcheesley Would you please reopen my closed github ticket. It’s a bug!

I’m trying to do a bash fix to merge on your side the 7.0.0 zip with your code base.

The pictograms were moved as a NPM dependency. Try to run npm ci More details: [UXUI-139] Add pictograms package by andersonjeccel · Pull Request #14868 · mautic/mautic · GitHub

After update to 7.0.0 can't access my e-mails - error 500 comes!

Product Support Mautic 7 Install / Upgrade Support

escopecz February 2, 2026, 1:41pm 17

I created a fix for the update package which was missing the pictograms: Adding pictograms to the upgrade package by escopecz · Pull Request #15841 · mautic/mautic · GitHub

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After update to 7.0.0 can't access my e-mails - error 500 comes!

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