Product Support

Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades. Mautic 7 Install / Upgrade Support Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3512	January 25, 2021
Installation issue with mautic on cPanel Product Support	4	28	March 7, 2026
How can check and connect mautic database connection? Docker support	1	12	March 7, 2026
Mautic 7 installation error: “The directory must be writable” (PHP 8.4) – Missing var/logs folder Product Support	2	11	March 7, 2026
Email campaign not tracking opens Mautic 6 Install/Upgrade Support	5	70	March 5, 2026
How to change to Composer based Mautic 7.x? Mautic 7 Install / Upgrade Support	4	37	March 3, 2026
Web-based Upgrade Mautic 7 Install / Upgrade Support	4	64	February 26, 2026
Mautic 7.0.1 works on my side Mautic 7 Install / Upgrade Support	10	76	February 26, 2026
Countdown Product Support	0	14	February 25, 2026
Issue with SendGrid Webhook Callback in Mautic 5: DSN Configuration for Event Processing / "Transport Not Found" Error – Does Mautic 5 Support This by Default or Is a Plugin Required? Mautic 5 Install/Upgrade Support community , development , email	3	147	February 24, 2026
New install of v7 with existing database Mautic 7 Install / Upgrade Support	1	29	February 24, 2026
Segment grows but sending is stuck on september Mautic 6 Install/Upgrade Support	1	15	February 20, 2026
Mautic 6.0.6 import process very slow Mautic 6 Install/Upgrade Support	1	14	February 20, 2026
A small guide to send mails using doctrine for queue in Mautic 5 Product Support	42	1950	February 19, 2026
Invalid login. Please verify credentials. / Microsoft Entra / Azure Product Support community , mautic-4	1	41	February 19, 2026
Azure AD Saml SSO not working Mautic 5 Install/Upgrade Support	1	163	February 19, 2026
New Install, Broken DB Mautic 7 Install / Upgrade Support	2	32	February 19, 2026
Unable to Search DNC contact Mautic 6 Install/Upgrade Support	0	8	February 18, 2026
How to Determine the Optimal Number of Messenger Workers in Mautic for Maximum SMTP Sending Speed Without Overloading the Server? Mautic 5 Install/Upgrade Support community , discussion , development , email	0	8	February 18, 2026
Mautic 5 Slow Email Sending – 25k Contacts via Custom SMTP Taking Too Long Product Support community , volunteer , discussion , development , email	2	19	February 18, 2026
Sudden spike in opens/clicks right after campaign send (Bot activity?) Product Support community , discussion , development , email	8	191	February 17, 2026
Mautic 7.0.0: How to Re-Enable AMQP Queue Support? Mautic 7 Install / Upgrade Support	5	47	February 17, 2026
Mautic 6.0.6 webhook not executing Mautic 6 Install/Upgrade Support	3	21	February 16, 2026
6.0.4 - Emails Not Sending Docker support	11	262	February 16, 2026
Mautic 7.0.0 API Support - Broken? (Auth OK, then 500) Product Support	8	51	February 9, 2026
How to configure mautic 6.0.5 to use doctrine queues Mautic 6 Install/Upgrade Support	4	51	February 9, 2026
How to correct update from 6.0.7 Mautic 7 Install / Upgrade Support	1	61	February 6, 2026
After update to 7.0.0 can't access my e-mails - error 500 comes! Mautic 7 Install / Upgrade Support	22	199	February 6, 2026
How to Access UTMs, to see them and to connect to Zapier Mautic 7 Install / Upgrade Support	0	13	February 5, 2026
Tutorial for installation on EC2? Mautic 7 Install / Upgrade Support community	6	37	February 4, 2026