Product Support

Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image. Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades. Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3449	January 25, 2021
Does Mautic 6 Track Login Event? Mautic 6 Install/Upgrade Support	0	2	July 28, 2025
InvalidSignatureException when sending via SES API – Works in Postman, fails in Plugin (Mautic 5.2.6, etailors AmazonSesBundle) Mautic 5 Install/Upgrade Support	2	12	July 28, 2025
Segments - filter from date interval Product Support community	1	1	July 28, 2025
Segment - filter from date interval Mautic 6 Install/Upgrade Support	0	1	July 28, 2025
Invalid login. Please verify credentials. / Microsoft Entra / Azure Product Support community , mautic-4	0	1	July 28, 2025
TWIG enabling in M6.0.3 Product Support	3	12	July 25, 2025
National chars substituted with junk chars Product Support	10	12	July 23, 2025
Anonymous Contact Record Duplication Inflates the Real Contact Record Count Mautic 6 Install/Upgrade Support	1	6	July 23, 2025
Shopify to Mautic Mapping Question Product Support	0	8	July 22, 2025
Migration db error during 5.2.6 to 6.0.2 upgrade Mautic 6 Install/Upgrade Support	4	60	July 18, 2025
How to upgrade Mautic 5 to 5 or 6 inside a docker container? Docker support	7	94	July 18, 2025
Does anyone know how the first touch, multi-touch, last touch attribution reports work? Product Support	2	228	July 18, 2025
Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0" Mautic 4 Install/Upgrade Support	3	3748	July 17, 2025
Failed to authenticate on SMTP server with username Product Support	9	3358	January 21, 2025
Cannot send emails to contacts or campaign Mautic 6 Install/Upgrade Support	0	19	July 17, 2025
Import companies and contacts together via CSV, and unique identifier for companies Mautic 6 Install/Upgrade Support	4	24	July 16, 2025
Forms are not getting pre-filled (new record is being created, existing record is not updated) Mautic 6 Install/Upgrade Support	0	15	July 15, 2025
Mautic 6.0.2 to 6.0.3 Update Can’t DROP INDEX `mtc_company_match` Error Mautic 6 Install/Upgrade Support	0	29	July 15, 2025
Google crawling tracking js Product Support	0	11	July 15, 2025
Why is Mautic so difficult to install? Mautic 3 - Install/Upgrade Support	52	3967	July 14, 2025
Problem with emails styles/formatting - Emails are losing all formatting when received Mautic 4 Install/Upgrade Support	15	3372	July 12, 2025
API not sending emails to existing contacts Mautic 6 Install/Upgrade Support	11	70	July 8, 2025
Anybody know about a working AMAZON SES plugin (delivery + callback for bounces) for Mautic 6.0? Mautic 6 Install/Upgrade Support	7	215	July 6, 2025
Final redirect url contain tracking token (?ct=) and this throw an error when url is long. Disable this ct? Product Support	0	12	July 5, 2025
Campaign email sent to DNC contact Mautic 6 Install/Upgrade Support	0	26	July 3, 2025
Unable to send dynamic emails using segment email option Product Support	0	15	July 2, 2025
Using Multiple ESPs in Mautic – Custom ESP Selection Per Email/Campaign Product Support mautic-4	3	24	July 1, 2025
Composer Setup for Mautic 5 Now Needs NPM Mautic 5 Install/Upgrade Support	20	2128	June 30, 2025
Extending Tracked Url Redirect Tokenization Product Support mautic-4	0	11	June 29, 2025