Your software
My Mautic version is: 6.0.9
My PHP version is: 8.x
A corporate email security scanner (Trend Micro) clicks every link in our newsletters on arrival. Mautic counts those requests as real clicks, so our click stats are inflated. The scanner uses a normal Chrome User-Agent, so filtering by User-Agent won’t work.
We plan to add the scanner’s IP ranges to Configuration → System Settings → Miscellaneous Settings → “List of IPs to not track contacts with”.
Question: does this list also exclude email link clicks (/r/… redirects) from the email statistics, or does it only stop associating page hits with contacts? Has anyone confirmed it works for email clicks?
Thanks!