Mautic SpamBots are Creating Anonymous Users

Product Support
1

Your software
My Mautic version is: 2.16.2
My PHP version is: 7.1.27

Your problem
My problem is: My Mautic account is showing hundred of anonymous contacts, these contacts don’t have any information about them except their IP address. Is this a common problem? I have deduced that the bots are probably hitting Mautic directly.

Steps I have tried to fix the problem:
Disabled published forms that weren’t being used
Determined it is not coming from the API

2

Yep, that’s common.
To get rid of that, see “Single-Click Users” in https://www.leuchtfeuer.com/en/mautic-know-how/mautic/mautic-database-housekeeping/

Greets
Ekke

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1 Like
3

Hey welcome to the community.
If you don’t want to track the Mautic instance visits you can also restrict the IP
As per this comment by @backseat

Otherwise what @ekke said