OK, so GrapesJS was not enabled.
But, after enabling and clearing the cache again. It still won’t open previous emails and the console reports this.
A 500 error is a server error so you will need to look in your server error log to see what the error is. It’s probably in your web server error log and also check the php error log.
I am wondering if your backup you restored was from a very old Mautic version and the database is not updated for the newer Mautic version.
Like taking a database from Mautic 3 backup and putting it in Mautic 4
I believe there is a console command to update the database but I don’t recall what it was.
I joined the Mautic team and started using Mautic when it was at version 4 where GrapesJS was available as the editor for it so I have no knowledge in older Mautic version or the older web/email editors
Hi @aglyons ,
Based on this thread I think you should ensure that mautic source files resemble correct version of mautic relative to your database backup you restored.
Do you happen to know which version of mautic were you running at the time of database backup?
Here are steps that I think should resolve your situation:
- Downgrade mautic source to the correct version of mautic (based on your database).
- Try to do the upgrade to the latest mautic version using the cli method (I think its the most reliable).
Hi all,
I’ve chosen to go the hard route with this. Since v5 is going to be composer or bust, I’ve started up a new dedicated Mautic Linode and went to install v4 via composer.
And as I’ve pointed out before, I’ve hit a roadblock already on step 1. Composer is not easier, it is not simpler. It’s a nightmare for people in my situation.
Using the installation recommendations from the docs fail. It also is NOT CLEAR in any way that the command composer create-project mautic/recommended-project:^4 some-dir --no-interaction will actually install the files into a folder named “some-dir”. Not the folder that you are currently in when Composer is run.
On top of this, I am using a third-party server manager. I have to decipher what is being directed in the Mautic Docs and determine how this reflects on the Runcloud server config.
Below is the SSH interaction where I am left in the lurch.
As for the message “Do not run Composer as root/super user!”, I don’t have any other option. It’s root or nothing.
Welcome to Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-47-generic x86_64)
* Documentation: https://help.ubuntu.com
* Management: https://landscape.canonical.com
* Support: https://ubuntu.com/advantage
System information as of Fri Nov 4 05:10:03 PM UTC 2022
System load: 0.0
Usage of /: 22.5% of 24.04GB
Memory usage: 60%
Swap usage: 4%
Processes: 119
Users logged in: 1
IPv4 address for eth0: xxx.xxx.xxx.xxx
IPv4 address for eth0: xxx.xxx.xxx.xxx
IPv6 address for eth0:
13 updates can be applied immediately.
9 of these updates are standard security updates.
To see these additional updates run: apt list --upgradable
*** System restart required ***
8888888b. .d8888b. 888 888
888 Y88b d88P Y88b 888 888
888 888 888 888 888 888
888 d88P 888 888 88888b. 888 888 .d88b. 888 888 .d88888
8888888P" 888 888 888 "88b 888 888 d88""88b 888 888 d88" 888
888 T88b 888 888 888 888 888 888 888 888 888 888 888 888 888
888 T88b Y88b 888 888 888 Y88b d88P 888 Y88..88P Y88b 888 Y88b 888
888 T88b "Y88888 888 888 "Y8888P" 888 "Y88P" "Y88888 "Y88888
- Do not use "root" user to create/modify any web app files
- Do not edit any config commented with "Do not edit"
Made with ♥ by RunCloud Team
Last login: Fri Nov 4 16:45:58 2022 from xxx.xxx.xxx.xxx
root@localhost:~# cd /
root@localhost:/# cd hom e
-bash: cd: too many arguments
root@localhost:/# cd home
root@localhost:/home# ls
runcloud
root@localhost:/home# cd runcloud
root@localhost:/home/runcloud# ls
logs webapps
root@localhost:/home/runcloud# cd webapps
root@localhost:/home/runcloud/webapps# ls
Mautic THMautic THMySQL
root@localhost:/home/runcloud/webapps# cd Mautic
root@localhost:/home/runcloud/webapps/Mautic# ls
index.html
root@localhost:/home/runcloud/webapps/Mautic# composer create-project mautic/recommended-project:^4 some-dir --no-interaction
Composer plugins have been disabled for safety in this non-interactive session. Set COMPOSER_ALLOW_SUPERUSER=1 if you want to allow plugins to run as root/super user.
Do not run Composer as root/super user! See https://getcomposer.org/root for details
Creating a "mautic/recommended-project:^4" project at "./some-dir"
Info from https://repo.packagist.org: #StandWithUkraine
Installing mautic/recommended-project (4.4.4)
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Hint: To allow running the config command recommended below before dependencies are installed, run create-project with --no-install.
You can then cd into /home/runcloud/webapps/Mautic/some-dir, configure allow-plugins, and finally run a composer install to complete the process.
In PluginManager.php line 738:
composer/installers contains a Composer plugin which is blocked by your allow-plugins config. You may a
dd it to the list if you consider it safe.
You can run "composer config --no-plugins allow-plugins.composer/installers [true|false]" to enable it
(true) or disable it explicitly and suppress this exception (false)
See https://getcomposer.org/allow-plugins
create-project [-s|--stability STABILITY] [--prefer-source] [--prefer-dist] [--prefer-install PREFER-INSTALL] [--repository REPOSITORY] [--repository-url REPOSITORY-URL] [--add-repository] [--dev] [--no-dev] [--no-custom-installers] [--no-scripts] [--no-progress] [--no-secure-http] [--keep-vcs] [--remove-vcs] [--no-install] [--no-audit] [--audit-format AUDIT-FORMAT] [--ignore-platform-req IGNORE-PLATFORM-REQ] [--ignore-platform-reqs] [--ask] [--] [<package> [<directory> [<version>]]]
root@localhost:/home/runcloud/webapps/Mautic# ls
index.html some-dir
root@localhost:/home/runcloud/webapps/Mautic# cd some-dir
root@localhost:/home/runcloud/webapps/Mautic/some-dir# ls
composer.json composer.lock README.md vendor
root@localhost:/home/runcloud/webapps/Mautic/some-dir#
Question: When installing via Composer. Is it understood that a functioning web server is already in place or does Composer also try to install a web hosting infrastructure on the server?
In my case, I have Runcloud managing the server processes, Apache, FTP, MySQL, users, firewall etc.
I don’t want to have Composer try to re-write or change configs of the server, just install the Mautic files and process any config changes that are needed for ONLY Mautic.
Composer has nothing to do with your server config and environment in which you are running it. Composer is php dependency manager.
Composer installs mautic source to your filesystem.
And at least for now I still prefer installing mautic via cli without composer. I have installed a couple installs with composer and did not really like it.
I mean its great initiative but in my opinion is not ready for production use.
@mzagmajster - Thanks for that tidbit!
I ran the install again this time using composer create-project mautic/recommended-project:^4 and still, it installed in a folder named “recommended-project”. How the hell are we supposed to install this into the folder that we are currently sitting in?!
root@localhost:/home/runcloud/webapps/Mautic# composer create-project mautic/recommended-project:^4
Do not run Composer as root/super user! See https://getcomposer.org/root for details
Continue as root/super user [yes]? yes
Creating a "mautic/recommended-project:^4" project at "./recommended-project"
Info from https://repo.packagist.org: #StandWithUkraine
Installing mautic/recommended-project (4.4.4)
- Installing mautic/recommended-project (4.4.4): Extracting archive
Created project in /home/runcloud/webapps/Mautic/recommended-project
Loading composer repositories with package informationUpdating dependencies
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mautic/core-project-message contains a Composer plugin which is currently not in your allow-plugins config. See https://getcomposer.org/allow-plugins
Do you trust "mautic/core-project-message" to execute code and wish to enable it now? (writes "allow-plugins" to composer.json) [y,n,d,?] y
- Installing mautic/core-project-message (4.x-dev ff2070a): Extracting archive
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Package lightsaml/lightsaml is abandoned, you should avoid using it. Use litesaml/lightsaml instead.
Package misd/phone-number-bundle is abandoned, you should avoid using it. Use odolbeau/phone-number-bundle instead.
Package swiftmailer/swiftmailer is abandoned, you should avoid using it. Use symfony/mailer instead.
Package symfony/debug is abandoned, you should avoid using it. Use symfony/error-handler instead.
Package symfony/inflector is abandoned, you should avoid using it. Use EnglishInflector from the String component instead.
Package symfony/swiftmailer-bundle is abandoned, you should avoid using it. Use symfony/mailer instead.
Generating autoload files
110 packages you are using are looking for funding.
Use the `composer fund` command to find out more!
Symfony recipes are disabled: "symfony/flex" not found in the root composer.json
Loading composer repositories with package informationUpdating dependencies
Nothing to modify in lock file
Installing dependencies from lock file (including require-dev)
Nothing to install, update or remove
Package lightsaml/lightsaml is abandoned, you should avoid using it. Use litesaml/lightsaml instead.
Package misd/phone-number-bundle is abandoned, you should avoid using it. Use odolbeau/phone-number-bundle instead.
Package swiftmailer/swiftmailer is abandoned, you should avoid using it. Use symfony/mailer instead.
Package symfony/debug is abandoned, you should avoid using it. Use symfony/error-handler instead.
Package symfony/inflector is abandoned, you should avoid using it. Use EnglishInflector from the String component instead.
Package symfony/swiftmailer-bundle is abandoned, you should avoid using it. Use symfony/mailer instead.
Generating autoload files
110 packages you are using are looking for funding.
Use the `composer fund` command to find out more!
Symfony recipes are disabled: "symfony/flex" not found in the root composer.json
Scaffolding files for mautic/core-lib:
- Copy [project-root]/.env.dist from assets/scaffold/files/.env.dist
- Copy [project-root]/Gruntfile.js from assets/scaffold/files/Gruntfile.js
- Copy [project-root]/package.json from assets/scaffold/files/package.json
- Copy [project-root]/package-lock.json from assets/scaffold/files/package-lock.json
- Copy [project-root]/bin/console from assets/scaffold/files/console
- Copy [project-root]/bin/.htaccess from assets/scaffold/files/deny.htaccess
- Copy [project-root]/.gitignore from assets/scaffold/files/example.gitignore
- Copy [project-root]/app/.htaccess from assets/scaffold/files/deny.htaccess
- Copy [project-root]/autoload.php from assets/scaffold/files/autoload.php
- Copy [web-root]/.htaccess from assets/scaffold/files/htaccess
- Copy [web-root]/index.php from assets/scaffold/files/index.php
- Copy [web-root]/index_dev.php from assets/scaffold/files/index_dev.php
- Copy [web-root]/offline.php from assets/scaffold/files/offline.php
- Copy [web-root]/robots.txt from assets/scaffold/files/robots.txt
- Copy [web-root]/upgrade.php from assets/scaffold/files/upgrade.php
- Copy [web-root]/translations/.htaccess from assets/scaffold/files/translations.htaccess
- Copy [web-root]/favicon.ico from assets/scaffold/files/favicon.ico
- Copy [web-root]/media/dashboards/alternative-default.json from assets/scaffold/media/dashboards/alternative-default.json
- Copy [web-root]/media/dashboards/default.json from assets/scaffold/media/dashboards/default.json
- Copy [web-root]/media/dashboards/email-overview.json from assets/scaffold/media/dashboards/email-overview.json
- Copy [web-root]/media/dashboards/stats-overview.json from assets/scaffold/media/dashboards/stats-overview.json
- Copy [web-root]/media/js/mautic-form-src.js from assets/js/mautic-form-src.js
- Copy [web-root]/media/css/mediaelementplayer.css from assets/css/mediaelementplayer.css
- Copy [web-root]/media/css/mediaelementplayer.min.css from assets/css/mediaelementplayer.min.css
- Copy [web-root]/media/css/modal.css from assets/css/modal.css
- Copy [web-root]/media/css/modal.min.css from assets/css/modal.min.css
- Copy [web-root]/media/files/.htaccess from assets/scaffold/media/files/.htaccess
- Copy [web-root]/media/images/.htaccess from assets/scaffold/media/images/.htaccess
- Copy [web-root]/themes/blank.png from assets/scaffold/files/blank.png
- Copy [web-root]/themes/blank-big.png from assets/scaffold/files/blank-big.png
No security vulnerability advisories found
No security vulnerability advisories found
Project configuration is disabled: "symfony/flex" not found in the root composer.json
Congratulations, you’ve installed the Mautic codebase
from the mautic/recommended-project template!
First backup everything you have now so you can revert if necessary. Have not tried this myself but try the following:
Alternatively you can move a folder up and specify name of the folder you want to install in.
the --no-interaction flag triggers problems as plugins cannot run. This was presented at the first attempt to install
Composer plugins have been disabled for safety in this non-interactive session. Set COMPOSER_ALLOW_SUPERUSER=1 if you want to allow plugins to run as root/super user.
So if I run the following, this should install in the root directory that I currently sitting in?
composer create-project mautic/recommended-project:^4 .
No point in backing anything up at this point, there’s nothing configured in it at all.
Amm, I mean this is VPS right ? You have root access, you can create a user other than root and then run composer command again if the problem is just root access (and again this has nothing to do with mautic - the issue above is a composer thing).
You’re assuming I am a Linux dude, far from it.
I sent you PM, respond if interested and I believe I can guide you to install new mautic in less then 30 minutes.
I can also explain here but I am afraid you will think its complicated and overall it will take longer.