Mautic Open Startup Report #2 - May 2023

Key points

  • Significant costs this month associated with becoming an independent open source project and an annual infrastructure contract renewal
  • Small reduction in income and some delayed income from GitHub Sponsors
  • Continued strong growth in contributions 
  • Slight increase in download rates, but not significant at this time
  • A drop in active members on Slack, but substantial increases in other channels


This month has seen some further expenses relating to the separation from Acquia, and some additional sponsorships for Mautic Conference Global being completed. An annual infrastructure contract was also renewed this month.


Mautic Conference Global


Open Collective income


GitHub Sponsors income


*Note that some funds have not yet arrived from May’s GitHub sponsors income. This is an ongoing challenge and is due to the way that the funds are received from GitHub Sponsors into Open Collective.

This month we have continued to have some sponsorship deals complete for Mautic Conference Global but this has slowed as we approach the event.

We have a reduction in income of $667 from Open Collective this month however this is due to the mis-coding of one $500 transaction last month which should have been associated with Mautic Conference Global, and a couple of one-time donations that were made in April.


Legal services




Host fees


Domain registration




We had some further expenses this month which relate to the transfer of ownership of the Mautic trademark and domains from Acquia to Open Source Collective. This is reflected in the Legal Services and Domain Registration line items. These are one-time expenses on the legal side, and recurring expenses on the domain registration side. There is one further expense to come next month on the legal side of things, but otherwise this is now complete.

Happily, all the trademarks and domains are all in our possession at this point in time. A big thank you to Pam Chestek for her legal support, Ben Nickolls at Open Collective, and Jason Wagstaff at Acquia for all their support with this lengthy process.

We have also renewed one of our annual infrastructure contracts for the HeyOrca software we use for collaboration on creating content for and responding to posts on social media, at $774 per year which incorporates a heavy discount for being an Open Source project. Thank you to HeyOrca for enabling our Marketing Team to work collaboratively and help spread the word about Mautic more effectively!

We have started to incur some costs from the promotional activities around Mautic Conference Global where we are running some paid social advertising to drive up ticket sales. This will be offset by the ticket sales and sponsorship income from the event, which has exceeded its breakeven point.


We are continuing to have strong growth in contributions across the community, which is great to see.

The data below comes from our Community CRM which we use to do our monthly shout-out on Slack and the Forums, the information is reproduced here.

Contributions are as defined here with the addition of Jira issues being closed as completed, GitHub Pull Request reviews and Knowledgebase articles being written or translated, which we track through Savannah’s API.

You can always take a look at the data for the last 90 days via this link, and you can now view this month’s report here.

⬆️ = Increase from last month

⬇️ = Decrease from last month


These organisations are making Mautic and helping to grow our community.

Most active companies:

Acquia 220 (⬇️ 5.98%)

Steer Campaign 208 (⬆️ 11.23%)

Friendly 197 (⬆️ 105.21%)

low-cost.Marketing 189 (⬆️ 397.37%)

Leuchtfeuer Digital Marketing 96 (⬆️ 29.73%)

Webmecanik 71 (⬇️ 10.13%)

twentyZen 54

Ionutojica 53

Dropsolid 52 (⬇️ 69.41%)

Codefive 45

Top contributing companies:

Acquia 93 (⬇️ 9.71%)

Steer Campaign 56 (⬆️ 19.15%)

Webmecanik 13 (⬇️ 7.14%)

Codefive 13

Friendly 12 (⬆️ 300%)

Comarch 10 (⬆️ 100%)

Leuchtfeuer Digital Marketing 10 (⬇️ 60%)

Texthelp 8

Aivie 7 (⬇️ 30%)

Dropsolid 5 (⬇️ 84.85%)


A big thank you also to all the individuals who are helping us build this awesome community! 

Most active members:

Mohammed Abu Musa 208

Joey Keller 197

Jan Linhart 195

Yosu Cadilla ツ 189

Dirk Spannaus 54

Ionuţ Ojică 53

Lenon Leite 45

Mattias Michaux 42

Daniel Lord 41

Dwayne Taylor 39

Top contributors:

Jan Linhart 80

Mohammed Abu Musa 56

Lenon Leite 13

Joey Keller 12

Zdeno Kuzmany 9

Daniel Lord 8

Tejas Navghane 7

Volha Pivavarchyk 6

Robert Parker 5

Artem Lopata 5

Welcome to our new contributors this month 💖

Paul Sanduleac


Bob Herman

Redon Skikuli


Khalid Zamer





Chris Woelk

Top supporters

Joey Keller 7

Daniel Lord 2

Bgit-c 1

Matic Zagmajster 1

Redon Skikuli 1

Dwayne Taylor 1

Tejas Navghane 1

Jan Linhart 1

Modifiedcontent 1

Bob Herman 1

Supporters are folks who have had conversations with people directly before they make a contribution, so most likely helping with that process.

This month we had 11 new contributors 🚀 (⬆️ 37.50%) and 71 new members joining the community 💖 (⬆️ 18.33%).

Usage of Mautic

We are starting to see a gradual upward trend in the number of downloads of Mautic that are happening through

It’s important to bear in mind that this only tracks contacts who have consented for us to hold data on them. If they subsequently do not re-consent or request to be removed, their records will be removed. Therefore there might be some small fluctuations in numbers over time when comparing against previous Open Startup reports.

According to the data from, there are currently 29,693 live instances worldwide, a small dip from last month’s figures.

Community Health

We are continuing to average around 200-250 active members across the community each month, which is down slightly from 240-260 in the last quarter of 2022. When we consider the trend over the last two years we can see that active members have reduced, so this is something that we should look at addressing.

Diving into the data, the drop in active members seems to be most notable on Slack. Other channels seem to be maintaining or even increasing activity.

Members active on Slack

Members active on the Forums

Members active on GitHub

On the other hand, some channels are seeing substantial growth, such as PR reviews from people testing and reviewing new features and bug fixes. This is a very important area to see increasing engagement in, because it means we are able to release fixes and features in higher volumes and more frequently. Much of the recent increase in engagement has been in preparation for the Mautic 5.0 release which is on the near horizon.

Members completing GitHub PR reviews

Likewise activity on Jira with people working on tasks has also risen. Jira issues can be anything from chunking down very large code-based tasks into smaller individual tasks to things which are completely unrelated to code, like writing blog articles, creating visuals for conferences, writing copy for social media, and more. It’s great to see this area increasing as well, which shows a steady rise in folks getting involved in other areas of the project.

Members completing Jira issues


This is a companion discussion topic for the original entry at