Your software My Mautic version is: 4.2.1 My PHP version is: 7.4.28 My Database type and version is:10.2.43-MariaDB Your problem My problem is: After upgrading to 4.2.1 I can’t view contact details [image] These errors are shown in the log: prod-2022-04-06.php ` [2022-04-06 13:30:02] cons…

It looks like you have not fully completed the upgrade. See this thread which has the same error: [image] Error after upgrading to 4.2 clearing cache fails and error: Unknown column last_built_date in field list Mautic 4 Install/Upgrade Support Right - @tobsowo had a sim…

I restored a BU of 4.1.2 and retried the update to 4.2.1. Exact same issue popped up. It gets stuck on the “Clearing Application Cache” step and stays there. Could this be an issue upgrading from v4.1.2 to 4.2.1 skipping 4.2.0? [image] Apache Error Log [Wed Apr 06 10:56:47.500230 2022] [proxy_f…

Probably this is server config related, running out of resources at some point in the update. Please update at the command line and not in the browser.

@rcheesley I read the post about the changes to v5. I was just about to write a post in another forum regarding the shift to Composer. I have no idea what Composer is. I’m running my Mautic in a webapp on Runcloud. The server is a Linode box but Runcloud manages all my sites. As such, SSHing into …

@rcheesley Any comments or opinions regarding my viewpoint here? I can’t be the only person in this position.

Hi @aglyons , this looks like a problem with the database migration. As @rcheesley was saying: Probably this is server config related, running out of resources at some point in the update. Please update at the command line and not in the browser. So you can adapt your server config or try the co…

SSH’d into my server, ran the code you suggested and all I got back was “No such file or directory” It’s great and all that developers want to move to CLI and composer (whatever that is), but many users of Mautic are not developers, including myself. I have no idea what I need to do to process an…

URGENT: Upgrade to 4.2.1 > Error viewing contact details

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rcheesley April 6, 2022, 2:20pm 2

It looks like you have not fully completed the upgrade.

See this thread which has the same error:

Topic		Replies	Views
Problems with Mautic 4.2 updade Mautic 4 Install/Upgrade Support	1	855	March 3, 2022
Upgrade to 2.2.1, errors, debug, fix Product Support	1	476	October 14, 2016
Cannot see Contact Information after update Mautic 4 Install/Upgrade Support	9	646	August 18, 2022
Error after upgrading to 4.2 clearing cache fails and error: Unknown column last_built_date in field list Mautic 4 Install/Upgrade Support	16	2287	March 7, 2022
Unable to access certain parts of Mautic after upgrade to 3.3.4 Product Support	3	735	October 7, 2021

URGENT: Upgrade to 4.2.1 > Error viewing contact details

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