First time mautic user here, trying to test my campaign.
Under configuration, I have setup my IMAP mail server setup as my default Mailbox, I click the test button and am given a success message.
A test user for a campaign was sent the email but it was never received. Manually sending an email is also not received.
There are no obvious errors and mautic thinks the emails were sent.
Not sure how to further troubleshoot this.
Checked my email server and there is no attempt at sending or receiving from mautic. I’m not confident that I have the email setup correctly within mautic even though it looks straight forward in the config options.
Hello Tyler,
Could you please do
docker compose restart
This happens because even if the web container saved the new configuration, cron and worker are still with the old one loaded into RAM.
Thanks for the reply, I tried it with no success.
I have a second mautic instance installed and tried to send an email from that instance but the same result of not actually receiving the email even though mautic says it was sent, so I assume my config is incorrect.
Is there a document to help me configure the email settings properly?
So far, configured are:
I’m guessing that Email DSN setup is needed. I left it alone due to not having a local email server setup as I use my hosts mail.domain.com mail server.
Any suggestions?