Mautic Community Forums

Answering questions vs. selling

Hello Karol, I want to thank you for being an active part of the Community Forums here on Mautic.org. I’ve been noticing that you are commenting on a lot of posts and answering a lot of questions which we are extremely thankful for. I also want to provide a small word of caution that we would prefer that you not solicit your company as a response to a question. We are working on other ways for people to share their products and service by way of a marketplace, but the forums should not be used to sell your company. I firmly believe if you are good at what you do (and I believe you are), then people will want to do business with you because you are adding value by answering their question. :) Again, thank you for your continued support of the community and Mautic. If you have any questions, please don’t hesitate to ask.

Hello Karol, I want to thank you for being an active part of the Community Forums here on Mautic.org. I’ve been noticing that you are commenting on a lot of posts and answering a lot of questions which we are extremely thankful for. I also want to provide a small word of caution that we would prefer that you not solicit your company as a response to a question. We are working on other ways for people to share their products and service by way of a marketplace, but the forums should not be used to sell your company. I firmly believe if you are good at what you do (and I believe you are), then people will want to do business with you because you are adding value by answering their question. :slight_smile: Again, thank you for your continued support of the community and Mautic. If you have any questions, please don’t hesitate to ask.

Hi

Thanks for info. We’re trying to answer to question we could answer without code review or getting into server. In other situation we encourage users to write us directly.

https://www.mautic.org/community/index.php/8135-b2b-setup-question
https://www.mautic.org/community/index.php/8012-email-bounced/
https://www.mautic.org/community/index.php/3310-reports-on-traffic-sources-leads-sources/
https://www.mautic.org/community/index.php/8095-urgent-problem-with-campaign-starting-from-segment/

As I understand we should avoid providing encouraging users to write us directly and focus on writing tech answers?

Cheers,
Karol

Karol,

Thank you for the reply. My apologies for the delayed response as I was on vacation last week. And that is correct. As I mentioned, we are working on a marketplace where you will be able to share your services to the broader community. Once we reach beta testing phase, we’ll be sure to reach out to you so that you can provide feedback. Thank you again!

JS