Mautic Community Forums

DeadLock Error when sending Mass Emails

Hi

I’m using Mautic V1.4.1 and I receive this error randomly when sending Mass Emails Using Mandrill



[2017-03-01 15:25:05] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: “An exception occurred while executing ‘INSERT INTO email_stats (email_address, date_sent, is_read, is_failed, viewed_in_browser, date_read, tracking_hash, retry_count, source, source_id, tokens, copy, open_count, last_opened, open_details, email_id, lead_id, list_id, ip_id, copy_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params:











SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction at /home/XXXXX/public_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Statement.php:165)”} []



any suggestions ?

Hi
I’m using Mautic V1.4.1 and I receive this error randomly when sending Mass Emails Using Mandrill

[2017-03-01 15:25:05] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: "An exception occurred while executing ‘INSERT INTO email_stats (email_address, date_sent, is_read, is_failed, viewed_in_browser, date_read, tracking_hash, retry_count, source, source_id, tokens, copy, open_count, last_opened, open_details, email_id, lead_id, list_id, ip_id, copy_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params:



SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction at /home/XXXXX/public_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Statement.php:165)"} []

any suggestions ?