Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version MySQL 5 Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : Web These errors are showing in the installer : These erro…

Hi there, How did you do the update? Did you have any errors or problems?

I updated through the alert notification in admin area. I noticed that when it got to the part where it said something about cache during the update then it paused for a long time there. The spinning stopped spinning.

Right - @tobsowo had a similar problem. Other than the usual ‘don’t update in the browser’ message, here’s what helped him: Clear the cache by deleting the cache folder Follow these steps: Mautic update failed - how to recover . Sometimes when updating Mautic, the process might stall…

Using ssh following the instruction on the page. First step give me this error in command line // Clearing the cache for the prod environment with debug // false In SalesforceIntegration.php line 1380: Error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 32768 bytes) cac…

I skipped on ahead and deleted the cache then doing the next steps now …

Clearing the cache error above suggests running out of memory while processing the task. So maybe the server’s php limits need to be increased :slight_smile:

Had a similar challenge and was about to solve it using the doc link shared above in the following steps: Stop the update by refreshing your browser Clear cache (I did this on the file manager and CLI) Add this to your instance URL “/update/schema” Go to your dashboard or try it using incognito

Memory limit is already set to 512M. Most php script don’t even need more than 64M … Are you saying that Mautic need more php memory?

I am at the step where I did php bin/console doctrine:migration:migrate … It been 30 minutes and still processing … is this normal?

Thanks … we resume the cronjob and so far no errors after doing both @rcheesley and your suggestions to fix this issue. We may go ahead and trash this Mautic install since we installed it when 4.0 first came out last year and we really haven’t made the move over to it yet due to bugs we keep disco…

Error after upgrading to 4.2 clearing cache fails and error: Unknown column last_built_date in field list

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Error after upgrading to 4.2 clearing cache fails and error: Unknown column last_built_date in field list

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