Problems after updating Mautic

Your software
My PHP version is : 7.4.26
My MySQL/MariaDB version is 10.4.25-MariaDB-cll-lve

Updating/Installing Errors
I am: Updating
Upgrading via : Web

These errors are showing in the installer : None

These errors are showing in the Mautic log :

[2022-09-11 23:37:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:37:30] mautic.ERROR: Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_campaign_leadlist_xref ON t0.id = ma_campaign_leadlist_xref.leadlist_id WHERE ma_campaign_leadlist_xref.campaign_id = ?' with params [33]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' - in file /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php - at line 79 [] {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:37:45] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:37:46] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:37:47] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [10]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:38:02] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [13]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [13]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3007262}
[2022-09-11 23:38:06] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [8]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list'" at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.is_published AS is_published_1, t0.date_added AS date_added_2, t0.created_by AS created_by_3, t0.created_by_user AS created_by_user_4, t0.date_modified AS date_modified_5, t0.modified_by AS modified_by_6, t0.modified_by_user AS modified_by_user_7, t0.checked_out AS checked_out_8, t0.checked_out_by AS checked_out_by_9, t0.checked_out_by_user AS checked_out_by_user_10, t0.id AS id_11, t0.name AS name_12, t0.description AS description_13, t0.alias AS alias_14, t0.public_name AS public_name_15, t0.filters AS filters_16, t0.is_global AS is_global_17, t0.is_preference_center AS is_preference_center_18, t0.last_built_date AS last_built_date_19, t0.category_id AS category_id_20 FROM ma_lead_lists t0 INNER JOIN ma_email_list_xref ON t0.id = ma_email_list_xref.leadlist_id WHERE ma_email_list_xref.email_id = ?' with params [8]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.last_built_date' in 'field list' at /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"h19.seohost.pl","pid":3044898}
[2022-09-11 23:45:40] mautic.ERROR: Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing 'SELECT m0_.id AS id_0, m0_.name AS name_1, m0_.random_id AS random_id_2, m0_.secret AS secret_3, m0_.redirect_uris AS redirect_uris_4, m0_.allowed_grant_types AS allowed_grant_types_5, m0_.role_id AS role_id_6 FROM ma_oauth2_clients m0_':  SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.role_id' in 'field list' - in file /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php - at line 79 [] {"hostname":"h19.seohost.pl","pid":3098286}

Your problem
My problem is : The instalation frozen on clearing cache. Then I had 403 forbidden when I’ve tried to log into Mautic. I’ve changed the .htacces file and put a comments on this line of code:

#<FilesMatch "\.php$">
     #   Require all denied
    #</FilesMatch>

Then I was able to log in. Then I’ve discovered two problems for now:

  1. I can’t edit any email that I have created before update. I can create new ones.
  2. On the page with API Credentials I see this sentence:

The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.

Steps I have tried to fix the problem :

  1. Changed .htacces file
  2. Cleared cache (deleted all folder inside “var/cache”)

If you have backup, please restore to a working instance from it and try upgrading via CLI.

Here is a link to show you how to do it: < Update Mautic 3+ to Mautic 4.0.1 (via SSH) – Joey Keller >

I don’t have a backup :frowning:

Hi @robomanus

Have you asked your hosting provider if they do daily backups? :thinking:

If they do, you can use the one before the problem with your Mautic to restore the installation.

Regards!

Yeah, I figured it out after sending message :sweat_smile::sweat_smile::sweat_smile: I’ve already wrote to my hosting provider. Waiting for answer. I will get back to you if I have more questions.

Thanks for help!

1 Like

And for the future. Please always make full backup of source and database before attempting to update!

1 Like

Hey,

I’ve made a backup succesfully and now everything in Mautic is working fine. But the cron jobs are wasted. When updateting campaings I get this message from cron job:

PHP Fatal error:  Declaration of Doctrine\DBAL\Driver\PDOConnection::query() must be compatible with PDO::query(string $query, ?int $fetchMode = null, mixed ...$fetchModeArgs): PDOStatement|false in /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php on line 70

In PDOConnection.php line 70:

  Compile Error: Declaration of Doctrine\DBAL\Driver\PDOConnection::query() m 
  ust be compatible with PDO::query(string $query, ?int $fetchMode = null, mi 
  xed ...$fetchModeArgs): PDOStatement|false                                   


mautic:campaigns:rebuild [-l|--batch-limit [BATCH-LIMIT]] [-m|--max-contacts [MAX-CONTACTS]] [-i|--campaign-id [CAMPAIGN-ID]] [--contact-id [CONTACT-ID]] [--contact-ids [CONTACT-IDS]] [--min-contact-id [MIN-CONTACT-ID]] [--max-contact-id [MAX-CONTACT-ID]] [--thread-id [THREAD-ID]] [--max-threads [MAX-THREADS]] [-f|--force] [--bypass-locking] [-t|--timeout TIMEOUT] [-x|--lock_mode LOCK_MODE] [-h|--help] [-q|--quiet] [-v|vv|vvv|--verbose] [-V|--version] [--ansi] [--no-ansi] [-n|--no-interaction] [-e|--env ENV] [--no-debug] [--] <command>

Also whe running segments:update I get:

PHP Fatal error:  Declaration of Doctrine\DBAL\Driver\PDOConnection::query() must be compatible with PDO::query(string $query, ?int $fetchMode = null, mixed ...$fetchModeArgs): PDOStatement|false in /home/srv35830/domains/wernermusic.pl/public_html/mail/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php on line 70

In PDOConnection.php line 70:

  Compile Error: Declaration of Doctrine\DBAL\Driver\PDOConnection::query() m 
  ust be compatible with PDO::query(string $query, ?int $fetchMode = null, mi 
  xed ...$fetchModeArgs): PDOStatement|false                                   


mautic:segments:update [-b|--batch-limit [BATCH-LIMIT]] [-m|--max-contacts [MAX-CONTACTS]] [-i|--list-id [LIST-ID]] [-tm|--timing [TIMING]] [-f|--force] [--bypass-locking] [-t|--timeout TIMEOUT] [-x|--lock_mode LOCK_MODE] [-h|--help] [-q|--quiet] [-v|vv|vvv|--verbose] [-V|--version] [--ansi] [--no-ansi] [-n|--no-interaction] [-e|--env ENV] [--no-debug] [--] <command>

Please help mi fix this…

Create full backup of source code and try reinstalling php dependencies and report back if you still have issues.