Error: This form should not contain extra fields. when importing from csv

Product Support
1

Your software
My Mautic version is: 4.0.0
My PHP version is: 8.0
My Database type and version is: MySQL 8.0.26-google

Your problem
My problem is: I am trying to import contacts from a simple CSV that contains only first name, last name, email and I get this error: This form should not contain extra fields.

These errors are showing in the log: interface

Steps I have tried to fix the problem: check csv structure, export csv from Contacts and try to import it, same error.

2

Hi @laurnicolae and welcome to the forums!

This is probably because you’re running a very outdated version of Mautic. I’m pretty sure we fixed this issue a long while ago, but also, Mautic 4.0 does not support PHP 8 so that might be a problem as well - support for PHP 8 was introduced in the 4.4.0 release.

So it would be worth your while making a backup of your files and database, and updating your Mautic instance at the command line so that you can ensure you’re running the latest bug fixes and features!

3

Thank you very much.
I am trying to update it but when I run in console php bin/console mautic:update:find
I get this: Great! You are running the current version of Mautic.
Is there a way to force the update?