How to search contacts by firstname and lastname?

Product Support
1

I don’t really get the search terms to be used to find an EXACT match of somebody by it’s first-/lastname. Especially if somebody has two firstnames.
I’ve tried several combinations without the desired result.
firstname:John Jack AND lastname:Doe
(firstname:John Jack) AND (lastname:Doe)
firstname:+John Jack, lastname:+Doe

If i just search by Text
John Jack Doe
i potenially also get others like
John Jack Tanner-Doe

i really like to have an exact match.

Any idea?

2

Here is a list of the search options
Search Operators :

  • (plus sign) - Search for the exact string (i.e. if admin, then administrator will not match)
    ! (exclamation mark) - Not equals string
    " " (double quotes) - Search by phrase
    ( ) (parentheses) - Group expressions together.
    OR - By default the expressions will be joined as AND statements. Use the OR operator to change that.
    % - Use the % as a wildcard to search for specific names or values in a phrase (i.e. to find all companies with the word ‘Technologies’ then type %technologies%)

Search commands
is:anonymous
is:unowned
is:mine
email:*
segment:{segment_alias}
name:*
company:*
owner:*
ip:*
ids:ID1,ID2 (comma separated IDs, no spaces)
common:{segment_alias} + {segment_alias} + …
tag:*
stage:*
email_sent:EMAIL_ID
email_read:EMAIL_ID
email_queued:EMAIL_ID
email_pending:EMAIL_ID

3

Er - okay…, thank you for forwarding what i get when i click on (?) in the guy :wink:
But that is not the answer to my question, nor does it help me in any way. As i wrote i already know about and tried out some combinations, but non worked the way i need.

4

Still no solution in sight ;-(