My Mautic version is: 3.2.1
My PHP version is: 7.3.27
My Database type and version is:
My problem is:
Unable to connect to my regular gmail account (the free version).
I am very very new to Mautic and as such I wanted to test Mautic before going live with this.
Here is what I have done thus far -
- Uploaded and installed Mautic on my test server.
- I was trying to add my regular gmail here - Configuration → Mail Send Settings → E-mail address to send mail from
As I cannot upload any image here, here are the settings on this box -
Custom return path (bounce) address: the same email address
Mailer is owner - Yes
Service to send mail through - Gmail
Username for the selected mail service - the email address
Password for the selected mail service - the gmail password
I have then clicked the save button. And it seems to persist (which confirms that the details are saved).
Now when I click the “Test Connection” button or the “Send Test Mail” - I get the following error -
Failed to authenticate on SMTP server with username “firstname.lastname@example.org” using 1 possible authenticators. Authenticator LOGIN returned Expected response code 235 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials a22sm14264193wrc.59 - gsmtp
Would be thankful if you could help me resolve this issue.