Links mixed up if contact receive two similar emails - how to solve email caching in gmail properly?

Hi,

Links are always a complete mess if a contact receive two emails that are very similar, even if some parts differ in the email. This is a problem because:

  • Some emails are re-used several times such as confirmation emails etc.
  • Sometimes a contact is on several lists and want to receive email twice
  • Sometimes we need to correct an email and send it out again

It is therefor important to find a way to make sure gmail not caches the email wrongly and mess upp all links in them! Several of our users have complained about this - buttons in our emails are not working and leading to the wrong webpage.

What is the solution? Is this a bug in Mautic that should be fixed?

Best,
Samuel

Hey there, i have tried to read your mail and understand what the exact problem is, however it is not clear.

Could you give some concrete examples of what exactly is happening ?