Mautic 5.0.3 AWS SNS endpoint is not working. GIve a solution to handle bounce and Complaint emails

[aibanez]

Yes I cleared cache.

[aibanez]

@e-tailors_pm

mautic+ses+api

Hi, have you been able to get it work? I have the same problem

[aibanez]

Hi here, thx for the plugin, I’m trying to use your plugin but when I try to test the email i receive the followin error:
Unable to send an email: The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details. (code InvalidSignatureException).
I double checked my credentials and they are correct, the only thing I have a doubt is the IAM user is created and show at the top righ corner as Global, but my SES service is in us-east-1. I don’t know how to create a user only for that region, when I cerate a user in Amazon by default is in Global and I don’t have any chance to change that.
Thank you in advance.

[e-tailors_pm]

Please check first if your permissions are correct connected to the created SES user / account on the region u are saying.

You can check this when u go in SES to the region, then click on SMTP settings and Manage my existing credentials. If correctly you see then a overview of the connected user accounts.

Then check if the user has the correct permissions assigned.

As latest you can check if u see a last used region, or anything else which is saying that the credentials are used / verified by an application ( mautic )

Make of course also sure u set the region from the mautic e-mail settings.

Hope this helps you.

[aibanez]

I tried all the methods explained here and even I installed all from scratch once again but at the end I get the same error: HTTP 403 returned for "https://email.us-east-1.amazonaws.com/v2/email/outbound-emails InvalidSignatureException
I tried with different users,with ASES Full Access, this is the JSON code for the user permission:

This is my configuration on Mautic:

I only being able to send emails when I use smtp transport as showed in he following image:

I really don’t know what to do now.
Thank you!

[aibanez]

Hi, there is any clue how to configure it on Mautic? There is no explanation on GIT for this plugin, we need install amazon-ses sympfony transport as well?
I mean Email DSN config in Mautic?
Thx!

[mzagmajster]

Checkout this branch:

GitHub - mzagmajster/mautic-ses-plugin at dev_mautic5

[jjarrett]

@e-tailors_pm

mautic+ses+api

I did everything in those images you posted. I cleared the cache. I set the settings in Mautic to exactly what you said.

This is the error I get in Mautic:

Unable to send an email: There are 1 partial failures, check logs for exception reasons.

I checked the logs, and this is the error I got:

[2024-06-03T22:03:02.735946-04:00] mautic.ERROR: Symfony\Component\Messenger\Exception\InvalidArgumentException: You cannot receive messages from the Messenger SyncTransport. (uncaught exception) at /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/messenger/Transport/Sync/SyncTransport.php line 37 while running console command messenger:consume [stack trace] #0 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/messenger/Worker.php(101): Symfony\Component\Messenger\Transport\Sync\SyncTransport->get() #1 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/messenger/Command/ConsumeMessagesCommand.php(234): Symfony\Component\Messenger\Worker->run() #2 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/console/Command/Command.php(298): Symfony\Component\Messenger\Command\ConsumeMessagesCommand->execute() #3 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/console/Application.php(1058): Symfony\Component\Console\Command\Command->run() #4 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/framework-bundle/Console/Application.php(96): Symfony\Component\Console\Application->doRunCommand() #5 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/console/Application.php(301): Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() #6 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #7 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #8 /home/jingerja/domains/mautic.jingerjarrett.com/public_html/bin/console(16): Symfony\Component\Console\Application->run() #9 {main} {“hostname”:“vda6900.is.cc”,“pid”:1849834}

I went back into the Mautic documentation and redid my corn jobs. I’m not sure what else to do. If I can fix this, I have a fully functioning Mautic, and I can start using it.

[e-tailors_pm]

Hi there,

Your scheme must be “mautic+ses+api” after that validation of client details must work.

The amazon-ses sympfony is not needed for this plugin.

[benbon]

Hi there,

For this error:

Unable to send an email: There are 1 partial failures, check logs for exception reasons.

Edit dsn in your local.php manually to make it work.

It’s because your generated secret key from AWS has a least one special character (=,, …). Mautic does some weird thing with encoding those characters in local.php and even if you change back to a secret key with no special character, it will still not work.

[a.mulki]

Is any good plugin working with Elasticemail to handle bounced and unsubscribe emails?

[pveintimilla]

Hi,

This plugin is a composer based, not work only put in a folder, you need to execute composer install to add dependencies.

Please check readme file of plugin.

Regards!

[itnavigate]

I have this same issue. The only plugin that I have installed is @pveintimilla’s mautic-amazon-ses.

My SES is still in sandbox - will this effect the error?