Your software
My Mautic version is: 4.4.12
My PHP version is: 7.4.33
My Database type and version is: MariaDB-0ubuntu0.24.04.1 - Ubuntu 24.04
Your problem
My problem is:
These errors are showing in the log:
using AWS ses I’m using 33 threads to send 50k emails, when 39k arrives Mautic doesn’t send but it gets stuck if I restart and reconfigure cron it sends the rest normally. Follow the configuration I’m using
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-1 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-2 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-3 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-4 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-5 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-6 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-7 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-8 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-9 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-10 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-11 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-12 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-13 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-14 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-15 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-16 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-17 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-18 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-19 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-20 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-21 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-22 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-23 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-24 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-25 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-26 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-27 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-28 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-29 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-30 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-31 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-32 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:emails:send --time-limit=10 --lock-name=envio-mv-33 --lock_mode=flock > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=1 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=2 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=3 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=4 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=5 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=6 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=7 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=8 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=9 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=10 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=11 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=12 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=13 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=14 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=15 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=16 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=17 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=18 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=19 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=20 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=21 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=22 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=23 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=24 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=25 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=26 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=27 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=28 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=29 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=30 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=31 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=32 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
0,30 * * * * /usr/local/bin/php /var/www/html/bin/console mautic:broadcasts:send --max-threads=33 --thread-id=33 --batch=1 --limit=1 > /var/log/cron.pipe 2>&1
Steps I have tried to fix the problem: