Hi Mautic Community, we’ve been using Mautic for many years now and it became a valued part of our infrastructure. Couldn’t praise it more! We still use it on an old Bitnami instance in combination with SES. Recently, we’ve run into some issues with sending larger amounts of e-mails out. We notice…

Hi, Really brief: make sure to use segement emails do not delete from the queue - this causes lost emails! Key: Control the pace at which emails are added to the queue. Mautic:broadcast:send is the console command in charge, so in your Cron job add a little condition that checks the number of que…

P.S. you can find the Mautic version in the lower right corner of the UI. Also, somebody in your team should really know the version - afterall you are running an outdated one (unless you purchased the extended support for security fixes for version 4, “ELTS”)…

Thanks for your response. We’re already using segment emails. Deleting the folder regularly was a recommendation by ChatGPT to avoid overflow. I know that this might delete mails, but it was better than crashing the whole server (which still happens, though, if we try to send a lot of e-mails) Reg…

Thanks for the hint to the version number. It’s 3.1.2. We installed Mautic via Bitnami back in the days. Unfortunately, they dropped their support for it. But since we have no experience in setting it up ourselves (and migrating the data), we kept it running.

Oh god! it’s too older better to update your mautic and please take a backup of your current db and import them into newer version’s db in the presence of experienced Mautic Dev.

ok sorry, let me rephrase :slight_smile: mautic:messages:send is indeed what I wrote, but that got emojified … By “business” I meant “stuff”, not an SES product. Background is: Your issue is about filling the queue too fast, not about taking stuff from the queue.

I already made a backup and wanted to test-drive the upgrade locally on my Mac, before I try implementing it on EC2 and doing the upgrade there, in a clean new instance.

Do you happen to know “what” is filling up your storage?

Mautic E-Mail Spool Queue: How to prevent it from filling the whole disk?

Product Support

waldgeist February 3, 2026, 11:20am 9

Thanks for the clarification.

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Mautic E-Mail Spool Queue: How to prevent it from filling the whole disk?

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