Mautic Community Forums

Mautic.net: My account is down

Hi, my account on mautic.net is down.

Is there anywhere I can get support?



Error:

The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.



Copyright 2017 Mautic, Inc

Hi, my account on mautic.net is down.
Is there anywhere I can get support?

Error:
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.

Copyright 2017 Mautic, Inc

https://status.mautic.com/

Yes, they had some maintenance today.
Somehow my account probably got affected and I have been looking for a way to contact a mautic.net Helpdesk, but with no luck.

Ok, I managed to solve the problem myself.

Went to the Dashboard -> My Accounts -> Edit -> Subdomain:
Changed the subdomain to something temporary like: mysub1
Saved and the changed the subdomain back to: mysub

I can now login again and the site seems to work.