The receiver "doctrine" does not exist

Product Support Mautic 5 Install/Upgrade Support
1

Your software
My Mautic version is: 5.1.0
My PHP version is: 8.2.23
My Database type and version is:
11.4.3-MariaDB-ubu2204

Your problem
My problem is:
I have this error every 2-3 sec in log

[2025-03-19T18:46:02.447684+00:00] console.CRITICAL: Error thrown while running command “messenger:consume doctrine --time-limit=3600”. Message: “The receiver “doctrine” does not exist. Valid
receivers are: email, hit, failed.” {“exception”:“[object] (Symfony\Component\Console\Exception\RuntimeException(code: 0): The receiver "doctrine" does not exist. Valid receivers are: em
ail, hit, failed. at /var/www/html/vendor/symfony/messenger/Command/ConsumeMessagesCommand.php:169)”,“command”:“messenger:consume doctrine --time-limit=3600”,“message”:“The receiver "doctrine" does not exist. Valid receivers are: email, hit, failed.”} {“hostname”:“mautic-1”,“pid”:611963}

These errors are showing in the log:
prod-2025-03-19.php

Steps I have tried to fix the problem:

I dont know .

3

How did you set your cron jobs?
Looks like the command is wrong…

If you want to consume emails from the queue, this is the correct call:

messenger:consume email

You may want to use this as inspiration:

4

I dont know how it was started and not able to find.

cat /var/spool/cron/crontabs/root
# DO NOT EDIT THIS FILE - edit the master and reinstall.
# (/tmp/crontab.mFi3xE/crontab installed on Mon Dec 16 21:29:56 2024)
# (Cron version -- $Id: crontab.c,v 2.13 1994/01/17 03:20:37 vixie Exp $)
* * * * * php /var/www/html/bin/console mautic:segments:update
* * * * * php /var/www/html/bin/console mautic:campaigns:update
* * * * * php /var/www/html/bin/console mautic:campaigns:trigger
*/10 * * * * /var/www/html/var/lock/consume_mautic.sh >> /var/www/html/var/logs/mautic_consume.log 2>&1

i thought its in sh script, but no.

5

anyone? Any ideas?

6

yep - did you check the provided link to the script?

7

Hi, yes. But this is a cron management for new cron tasks. Im just trying to find where is that wrong “doctrine” located.

8

Look into your error message: “Valid receivers are: email, hit, failed.”
What do you try to achieve with messenger:consume doctrine ?

9

issue not in the what i want to achieve, i want to find that string and remove it to stop errors.

10

Then its maybe triggered via a different cron.Cron jobs can be managed in different places. Did you install Mautic from github with composer or any other image? Its definitely related to your individual installation.

11

i think it was installed via composer, at least some additional modules like for mautic+sendgrid.
I’ve tried grep for doctrine in web dir, /etc/cron*, /var/spool/cron/* - nothing similar to “messenger:consume doctrine”. Maybe it was changed in src files - is there any path to check files consistency?