My Mautic version is: 4
I have 2 sites tracked by mautic, say site A and site B.
On site A I have identified Alice and is contact id 55.
On site B I have an anonymous contact and is contact id 83.
I know that 55 and 83 are the same person.
How can I tell Mautic 55 and 83 are “in fact one single contact” in order to see a single consolidated history?
I think that you can find the solution here Contact overview | Mautic.
Oh Thanks @nikolar
Does anybody know if that one described in the “Contact Overview” is a “destructive” or “non-destructive” operation?
For example a marketing operator merges contacts 703 and 944. Later on a supervisor says there were nuances there and were very similar but should not have been merged.
Any tips on that case?
In my opinion that seems like a ‘destructive’ operation because you are losing one contact and thus you should be one hundred percent sure that those two are the same person before merging them.