Mautic v2.16.3 My PHP version is 7.4 I launch: php app/console cache:clear -v and I recevieve this [RuntimeException] Unable to create the cache directory (/home/…/app/cache/prod) Exception trace: () at /home2/…/app/AppKernel.php:548 AppKernel->buildContainer() at /home2/…/app/AppKernel.php…

Sounds to me like file/folder permission issues. Take a look at the docs here: [image] File ownership and permissions . If you experience errors like the following:. mautic.WARNING: PHP Warning require(/mautic/app/cache/prod/doctrine/orm/Proxies/CGMauticCategoryBundleEntityCategory.php):…

Unable to create the cache directory

Product Support Mautic 3 - Install/Upgrade Support

devsrealm August 22, 2020, 9:57am 4

Clear the cache as the user that owns the mautic directory, this might help: Please How are CACHES deleted Mautic 3?

Let us know how it goes!

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Unable to create the cache directory

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