Mautic Community Forums

Unable to view email "Read" Leads


Hi Team,

We were able to send emails to 25+ Leads. When we navigate to Emails screen, we see the Stats column displaying the count of "0 Pending 25 Sent 0 Read" . Unlike "Lead Smart Lists" screen, this page doesn't have the option to "View the Lead-Leads that have read the email"

It would be easy for the User to find out which User has read and it help the use to directly view the details of the Lead.

It would be helpful if we have the feature of viewing the data from chart of Dashboards, Emails etc. Currently it display the numbers while we hover over map, charts and dashboard. When clicked on the data on charts, it should redirect the user to data screen. Eg. Email Window: When we click on the chart for "Failed" emails, mautic should display details of the emails in a separate page with "Name, Email address, Location,.."

Please give a thought.

Best Regards
Mohan Babu Mani.

Hi Team,

We were able to send emails to 25+ Leads. When we navigate to Emails screen, we see the Stats column displaying the count of “0 Pending 25 Sent 0 Read” . Unlike “Lead Smart Lists” screen, this page doesn’t have the option to “View the Lead-Leads that have read the email”

It would be easy for the User to find out which User has read and it help the use to directly view the details of the Lead.

It would be helpful if we have the feature of viewing the data from chart of Dashboards, Emails etc. Currently it display the numbers while we hover over map, charts and dashboard. When clicked on the data on charts, it should redirect the user to data screen. Eg. Email Window: When we click on the chart for “Failed” emails, mautic should display details of the emails in a separate page with “Name, Email address, Location,…”

Please give a thought.

Best Regards
Mohan Babu Mani.