Mautic Community Forums


  1. we created 4 checkbox fields in the database for the contacts
  2. we created 4 segments based on the values of the 4 checkbox fields (if field = 1 then add to the segment)
  3. we have a webform with the fields name, last name, email and the 4 checkbox fields
  4. we have an email trigger in the form to send out an email to the user
  5. if the user submits the form with the 4 checkbox fields = 1 we can see that the database is updated for that contact with the correct values = 1
  6. the user opens the email and clicks on the link to our website
  7. the 4 checkbox fields become = 0. This is absolutely UNEXPECTED!!!

Any suggestion?