- we created 4 checkbox fields in the database for the contacts
- we created 4 segments based on the values of the 4 checkbox fields (if field = 1 then add to the segment)
- we have a webform with the fields name, last name, email and the 4 checkbox fields
- we have an email trigger in the form to send out an email to the user
- if the user submits the form with the 4 checkbox fields = 1 we can see that the database is updated for that contact with the correct values = 1
- the user opens the email and clicks on the link to our website
- the 4 checkbox fields become = 0. This is absolutely UNEXPECTED!!!