when i submit the form.. it stops at "please wait" with the following error

Product Support
1

I have a mautic form here in Joomla

http://staging.rapidfy.com/



Its somewhere in the middle… when i submit the form… it stops at “please wait” with the following error



GET http://dev.mautic.rapidfy.com/form/submit?formId=1 403 (Forbidden)

app.js?v2.0.1:210 Uncaught SecurityError: Blocked a frame with origin “http://dev.mautic.rapidfy.com” from accessing a frame with origin “http://staging.rapidfy.com”. Protocols, domains, and ports must match.



Curiously, it worked before. There was two things i remember i did before it broke,

  1. Install PHP CLI
  2. Install URL Rewriting

    $ sudo apt-get install libapache2-mod-proxy-html

    $ sudo a2enmod proxy_http

    $ sudo a2enmod rewrite



    Did a google search, and it seems something with JS not allowing me to use resources on another server? But it worked before… :(
2

I have a mautic form here in Joomla
http://staging.rapidfy.com/

Its somewhere in the middle… when i submit the form… it stops at “please wait” with the following error

GET http://dev.mautic.rapidfy.com/form/submit?formId=1 403 (Forbidden)
app.js?v2.0.1:210 Uncaught SecurityError: Blocked a frame with origin “http://dev.mautic.rapidfy.com” from accessing a frame with origin “http://staging.rapidfy.com”. Protocols, domains, and ports must match.

Curiously, it worked before. There was two things i remember i did before it broke,

  1. Install PHP CLI
  2. Install URL Rewriting
    $ sudo apt-get install libapache2-mod-proxy-html
    $ sudo a2enmod proxy_http
    $ sudo a2enmod rewrite

Did a google search, and it seems something with JS not allowing me to use resources on another server? But it worked before… :frowning:

3

Oh no… not from the pop up… the pop up is Acymailling.

Its this one.
http://screenpresso.com/=qIwMb

4

means your server takes the HTTP request as forbidden. It never finds a way to Mautic. Consult it with your server admin / hosting provider / Google or whoever you can consult in your case.

5

I am the admin… unfortunately. Why does mautic throw this error

app.js?v2.0.1:210 Uncaught SecurityError: Blocked a frame with origin “http://dev.mautic.rapidfy.com” from accessing a frame with origin “http://staging.rapidfy.com”. Protocols, domains, and ports must match.

6

I know… but the question is why? why does it say mautic want a resource not in its domain? Any ideas? perhaps you could go to the page and try it out and see what you make of it?

7

@chizuoka@gmail.com Mautic uses the iFrame with the postMessage as recommended in the linked stackoverflow link above. The HTTP header generated by your server can forbid to use other origins though.

8

Yes i am

9

Would you be able to advice where i could fix this problem? Im using apache on ubuntu

10

Depends on your server configuration. You can read more about it here: https://developer.mozilla.org/en-US/docs/Web/HTTP/Access_control_CORS

It should be this http header: access-control-allow-origin