500 Error on website after inserting mautic tracking script code

Product Support
1

Hi,

I have installed mautic 2.11.0 on a self-hosted Server with PHP 7.0.23 in a subdomain like service.xyzdomain.com

Installation works with no errors, etc. Everything seem to be well…



I grabbed the tracking script code out of the tracking setting page and inserted it into a website xyzdomain.com.

After that the website gets an error internal server 500.

What´s going wrong with that?



I am not a coder, more an newbie to mautic. Thank you for your kind support.

2

Hi,
I have installed mautic 2.11.0 on a self-hosted Server with PHP 7.0.23 in a subdomain like service.xyzdomain.com
Installation works with no errors, etc. Everything seem to be well…

I grabbed the tracking script code out of the tracking setting page and inserted it into a website xyzdomain.com.
After that the website gets an error internal server 500.
What´s going wrong with that?

I am not a coder, more an newbie to mautic. Thank you for your kind support.

3

@Rosco where you paste that mautic code ?

4

Oops, it was my fault. I have pasted the code into a wrong area at the website.
Sorry for that.
Case closed :slight_smile:

5

OK no problem let me know if you have any other error