Mautic Community Forums

A lot of duplicates in contacts

Hello,

I’m finding strange results in my Contacts list:

as you can see in the screenshot (https://docs.google.com/drawings/d/1On1s4a5OJYFug1xgEp-6q6M3oL_DIWHf1RpXrCeEWOY/edit?usp=sharing)

most of the Anonymous contacts are duplicated (sometime even more than twice)

Why this happens?

Did I make some mistakes in configuring Mautic?



Thank in advance,

Carlo

Hello,
I’m finding strange results in my Contacts list:
as you can see in the screenshot (https://docs.google.com/drawings/d/1On1s4a5OJYFug1xgEp-6q6M3oL_DIWHf1RpXrCeEWOY/edit?usp=sharing)
most of the Anonymous contacts are duplicated (sometime even more than twice)
Why this happens?
Did I make some mistakes in configuring Mautic?

Thank in advance,
Carlo

@carlojbruno have you imported the contact or they are come from website

They are the anonymous contacts that visit the website

@carlojbruno Oh means a visitor visit your website twice at different different pages.