Allow multiple email addresses for contact (i.e. secondary addresses)

Ideas and Feature Requests
1

My idea is:
Allow multiple email addresses for contact (i.e. secondary addresses)
see [feature request] Multiple emails per lead · Issue #821 · mautic/mautic · GitHub

I think these groups of people would benefit from this idea:
Practically everybody

Why I think they would benefit from this idea:
Reduce duplicates in cases where the same person is using multiple email addresses

Any code or resources to support this idea:

Are you willing to work on this idea?:

What skills and resources do you need to explore this further?

2 Likes
2

There’s certainly a BIG use case for this +1

3

Maybe this would work for you? You can create a custom field called email2 and send it using this feature…

4

are there any news on this?

the cc field does not appear to be something you can setup from an email or a campaign “send email” action, only to “send email to user” which is not the use case.

I have multiple emails on my CRM persons, and I need to have an email sent to every email to maximise the chances to have them being read.

Does someone know how we can send emails to multiples emails of a contact from an email marketing campaign?
@joeyk you might know about this?

5

Hello,
If there will be news, I think it will be placed here.

There is a workaround, but not 100%. You can use it right away, I just tested:

  1. Create a custom field ‘secondary email’

    image
    image1332×48 2.63 KB

  2. Create a campaign and send your email to the right addess as campaign step:
    image

  3. Create another branch as send email to user.

    image
    image834×311 7.71 KB

  4. Add token as address:

    image
    image619×734 29.6 KB

The problem is, that the second email won’t have a tracking image, even if you add the tracking pixel {tracking_pixel}, it won’t work :frowning:

I also tried to add the second email as CC via custom header. The problem there is, that adding a Cc: header is causing an error.

Unless someone makes a plugin, this won’t work. And the plugin will be redone in M5, since the whole email sending will change.

6

arf, too bad, it requires a lot of changes
I have multiple campaigns with up to 15 steps, si I’d need to add almost 100 configurations steps for an approximative result, and I have sometimes up to 10 emails per person
My mautic contact base is something close to 100k emails whereas on pipedrive I have more than 500k emails, so i’m not exploiting 400k of them :confused:
I think i’ll duplicate the contacts programmatically, I don’t see a better way to capture this potential

7

Sorry… Maybe in M5.

8

This would be useful feature for us …

In our organization, we have hundreds of contacts who have their own email address and a second separate email address which goes to their assistants’ inboxes.

9

You can use cc as a token. Just save the assistant’s email and add it as a token to the advanced tab.

10

That would work?? wow I got to try that on next email run … Thanks …