Hello - I am requesting help with the bulk removal of the bounce tag for contacts in a particular segment. I’ve seen this post suggesting to do it through a campaign but I can’t seen to figure out, specifically, how to execute it as the instructions are a little vague. From the other post, the suggestion is to
- Create a Campaign (easy enough)
- Identify desired Segment (no problem here)
- In the Campaign builder add the action removed tag and put the tag to be removed. (this is where I am not sure what to do)
Is step 3 suggesting to choose ‘Modify contact’s tags’ and add ’ Bounced: EMAIL’ to the ‘Remove tags’ field?
Can anyone confirm that this is the correct course of action?
Thank you ahead of time for your assistance.