Campaign Decision Logic Question

Product Support
1

Hi

I was trying to figure out how decisions work inside campaigns, specifically with Open + Click.

If I have a campaign that starts of with a mail send, below that I have two decision trees: Opened + Clicked. There is no time delay on them.

  1. What happens to someone that receives the email, opens it and clicks immediately.
  2. What happens to someone that receives the email, opens it and clicks a day later.

Will they both receive the follow up action under the specific decision path ?

2

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Example of a campaign where we are trying to tag people on the different links they click on.

Hoping someone can explain the logic on how it works

3

I think they will, but you can try and see what happens :slight_smile:

4

Forgot to update this. Did some tests and all worked according to plan

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