Campaign - Lead is not being added to lead list on form submit

Product Support
1

Hi,



As you will see soon, I’m new with Mautic.



I’m trying to create my first campaign with a Form + Lead List + Landing Page



Can anybody tell me what am I missing?



My steps was as follows:



0: This was all tested on Mautic hosted version.

1: Created lead list

2: Created form with 2 fields (Name and E-mail)

3: Created a Landing Page with the form I just created

4: Created a Campaign

  • Add the Form as Lead Source
  • Add Action Modify Lead’s List
  • Selected the Lead List I just created in the “Add List”
  • “Remove List” left blank
  • Connected the Lead Source with the Action

    5: Saved all

    6: Published all

    7: Accessed the Landing Page, fill and submit the form

    8: Went back to check the Manage Leads, the lead is included BUT is not included on the Lead List I’ve selected



    The step-by-step print is available here:



    http://www.awesomescreenshot.com/image/1107470/605259b7d66c6ea67f926ad8e2b3b474



    Thanks!


2

Hi @rafael.aca ,

I just found that Mautic List are base on cron jobs to process the List Filter ( I admit it, I did not read the Mautic Getting Started guide ).

Try to execute this command ( need ssh access to your vps/hosting )
#php /path/to/mautic/app/console mautic:leadlists:update --env=prod

Detail documentation about the cron jobs can be found here : https://www.mautic.org/getting-started/.

Great discussion about Mautic List and cronjobs :
https://www.mautic.org/community/index.php/1060-smart-lists-always-empty-no-leads

3

Hi,

As you will see soon, I’m new with Mautic.

I’m trying to create my first campaign with a Form + Lead List + Landing Page

Can anybody tell me what am I missing?

My steps was as follows:

0: This was all tested on Mautic hosted version.
1: Created lead list
2: Created form with 2 fields (Name and E-mail)
3: Created a Landing Page with the form I just created
4: Created a Campaign
- Add the Form as Lead Source
- Add Action Modify Lead’s List
- Selected the Lead List I just created in the “Add List”
- “Remove List” left blank

  • Connected the Lead Source with the Action
    5: Saved all
    6: Published all
    7: Accessed the Landing Page, fill and submit the form
    8: Went back to check the Manage Leads, the lead is included BUT is not included on the Lead List I’ve selected

The step-by-step print is available here:

http://www.awesomescreenshot.com/image/1107470/605259b7d66c6ea67f926ad8e2b3b474

Thanks!