Campaign Problem

Product Support
1

Hi,



I just upgraded to 1.2.4. I cannot seem to create a campaign. I create the campaign using campaign builder. I name the campaign and press ‘save & close’ or ‘Apply" and the the boxes simply ‘grey out’ and nothing is saved. All of the boxes are still editable but, ‘Launch Campaign Builder’, ;Cancel’, ‘Save & Close’, and ‘Apply’ are all greyed out and cannot be used.

2

Hi,

I just upgraded to 1.2.4. I cannot seem to create a campaign. I create the campaign using campaign builder. I name the campaign and press ‘save & close’ or ‘Apply" and the the boxes simply ‘grey out’ and nothing is saved. All of the boxes are still editable but, ‘Launch Campaign Builder’, ;Cancel’, ‘Save & Close’, and ‘Apply’ are all greyed out and cannot be used.

3

It means there is some PHP error. Check the server and Mautic logs (app/logs dir) and as a first fix attempt I’d try to clear the cache (delete the app/cache dir)