Hello: I have a pretty elaborate campaign, and I have now run into a problem. Whenever I try to add an action, decision, or condition and depress Close Builder, Mautic just hangs. Obviously, the edits are then not saved.
I thought maybe browser cache so I cleared that, then I though app cache so I cleaned that also. Then I thought it might be my browser so I tried 3 (chrome, edge, and Firefox).
Stil no luck.
Has anyone else had this issue and how Might I figure out what is hosed?
Thank you, Rich
What I failed to realize at the time was understand what the problem was. I didn’t record exactly how many items were in the campaign but I think it a combination of complexity and quantity.
This seems like a good condition for an error message like : you’ve exceeded the number of items allowed in a campaign…
Be well, Rich
It seems there are some kind of limits to the number or configuration complexity in Mautic. Once I reached a point of not being able to add any actions/activities, I deleted one and then added one. This worked. So as long as I deleted items I could add new ones. This caused me to rethink the logic I was using and I decided to streamline the campaign keeping it much simpler. This seems to have worked.
Thanks, Rich
it would be interesting to know this point… I’ve had this kind of problem.
System info => log?
Hello: I have a pretty elaborate campaign, and I have now run into a problem. Whenever I try to add an action, decision, or condition and depress Close Builder, Mautic just hangs. Obviously, the edits are then not saved.
I thought maybe browser cache so I cleared that, then I though app cache so I cleaned that also. Then I thought it might be my browser so I tried 3 (chrome, edge, and Firefox).
Stil no luck.
Has anyone else had this issue and how Might I figure out what is hosed?
Thank you, Rich
Further investigation in chrome console the following errors are showing…
libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.
libraries.js?v1.4.1:3687 Error: attribute transform: Expected number, “scale(NaN) translate(N…”.jvm.SVGCanvasElement.applyTransformParams @ libraries.js?v1.4.1:3687
libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.
libraries.js?v1.4.1:3687 Error: attribute transform: Expected number, “scale(NaN) translate(N…”.jvm.SVGCanvasElement.applyTransformParams @ libraries.js?v1.4.1:3687
libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.draw @ libraries.js?v1.4.1:3580(anonymous function) @ libraries.js?v1.4.1:3621helpers.each @ libraries.js?v1.4.1:3544draw @ libraries.js?v1.4.1:3621render @ libraries.js?v1.4.1:3570resize @ libraries.js?v1.4.1:3567(anonymous function) @ libraries.js?v1.4.1:3616helpers.each @ libraries.js?v1.4.1:3545(anonymous function) @ libraries.js?v1.4.1:3616