Mautic Community Forums

Charts not updating after https move

Hi,



Loving the software, thanks to all that make it possible.



I moved my site from http to https the other week and I’m pretty sure I caught all the spots in Mautic where URLs needed changing.



Everything works OK apart from all charts are not updating… Charts only update when I clean the cache or Mautic updates (cache clean).



Forms regenerated… URLs changed, CORS set…



Any idea what I may have missed?



Many thanks for any guidance… site is jtid.co.uk



Rgds



Jon

Hi,

Loving the software, thanks to all that make it possible.

I moved my site from http to https the other week and I’m pretty sure I caught all the spots in Mautic where URLs needed changing.

Everything works OK apart from all charts are not updating… Charts only update when I clean the cache or Mautic updates (cache clean).

Forms regenerated… URLs changed, CORS set…

Any idea what I may have missed?

Many thanks for any guidance… site is jtid.co.uk

Rgds

Jon

Sorry for bumping this but the charts are still not updating.

Pretty sure its got to be a cache issue or i’ve somehow missed an https from the domain… any advice would be really helpful.

Rgds

Jon

I’m assuming that your Dashboard isn’t updating and if that is the case, check for errors in these two locations:

Settings -> System Info -> Logs
Settings -> System Info -> Folder & File Permissions

Not sure what web server you’re running nor what OS you are using, so I can’t give you the exact commands, but you’ll need to make sure that media/dashboard is owned by the web server user/group and the permissions on that directory are 755.

root@goats:/var/www/html# ls -altd media/dashboards drwxr-xr-x 2 www-data www-data 4096 Apr 7 00:15 media/dashboards