Your software
My Mautic version is:4.2.0
My PHP version is: 7.4.28
My Database type and version is: 5.7.32-35-log - pdo_mysql
Your problem
My problem is:
In the Contact Preference Center of contact, you have the option to pause a channel from a certain date range but when testing I set my contact to be paused from 2022-03-27 to 2022-4-19 so they shouldn’t receive an email between them dates, but I added the contact to a segment and my campaign that uses that segment sent an email to the contact. The pause is getting ignored completely
These errors are showing in the log:
None in the logs
Steps I have tried to fix the problem:
Tried setting the frequency boxes but still doesn’t work