Your software
My Mautic version is: 4.2
My PHP version is: 7.4
My Database type and version is: tidb
Your problem
I allow users to select segments on preferences screen.
However, some would prefer to set ‘do not contact’.
I don’t see how to do this from a custom preferences lander, there is no Variable for it.
How can i give the user a ‘unsubscribe from all email channel’ button on a custom preferences page?
joeyk
March 31, 2022, 2:33pm
2
That is called {preferredchannel}
Look here:
I don’t believe that works as a means of unsubscribe/do-not-contact.
Using it, I get a box saying ‘i pref communication by’. I only have one channel, email, and, that is thus the only thing the user can select. There’s no means of saying ‘do not email’.
yes, except those don’t work at all.
the pause feature is broken entirely.
opened 10:27PM - 04 Nov 21 UTC
bug
email
### Mautic Version
4.0.0
### PHP version
7.4
### What browsers are y… ou seeing the problem on?
Not relevant
### What happened?
Show pause contact preferences not working
### How can we reproduce this issue?
When enabling "Show pause contact preferences" in v4.0.1 and updating my preference to not allow emails from 11-3-21 to 11-20-21 and saving, I sent myself an email and still received it. This was done from Channels -> Emails. I believe this may also be an issue for the "Do not send me more than" and the "Categories" are being ignored.
### Relevant log output
_No response_
### Code of Conduct
- [X] I confirm that I have read and agree to follow this project's Code of Conduct
Sounds like it isn’t possible to set a contact to “don’t contact” when I use a preference page?
joeyk
November 2, 2022, 12:14pm
7
You can uncheck the channel = do not conact