CSV Export never gets sent to email as described in the notification

Product Support
1

Your software
My Mautic version is: 6.0.0
My PHP version is: 8.1.32
My Database type and version is: 10.5.28-MariaDB-0+deb11u1

Your problem
My problem is:

After upgrading to Mautic 6.0.0 when we try to export a CSV of all the contacts we see the message:

File is queued for processing (1 day ago)

How can we export all the contacts?

Is there a good way to export EVERYTHING in this Mautic 6.0.0 instance since it just does not work reliably compared to our pre-upgrade version. We are thinking of a complete fresh install of Mautic 6 and then import all our data.

These errors are showing in the log:
There are no errors in the log relating to exporting a CSV file or emailing it to the admin user.

Steps I have tried to fix the problem:
We tried exporting the CSV twice and after several days we never received the export file in an email as described in the notification.

Sending a test email from the config page works properly so we do not believe this to be a email issue.

2

Bump. Anybody?

3

Hello, I think you need this:

php /path/to/mautic/bin/console mautic:contacts:scheduled_export
———————————————————————-
Export Contacts cron job

To export Contacts to CSV - sending the results via Email - use the following command:

php /path/to/mautic/bin/console mautic:contacts:scheduled_export

The time taken for this command to execute depends on the number of Contacts in the CSV file. However, on successful completion of the export operation, Mautic sends an email with the link to download the CSV.