Dashboard "Bug" when changing display

Product Support
1

Your software
My Mautic version is: 4
My PHP version is: 7.4.3
My Database type and version is: 8.0.28-0ubuntu0.20.04.3

Your problem
My problem is: I’ve tried to change from the default Dashboard reports to another pre-existing template. Now my Dashboard shows the “We’ve found a bug” error message and I can’t turn it back.

Any ideas?

2

Does anything shows in the log? Any error?

3

Does this mean anything?

[2022-03-11 16:37:03] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalThrowableError: "Call to a member function createQueryBuilder() on null" at /xxxxxx/mautic/app/bundles/EmailBundle/Stats/Helper/FilterTrait.php line 31 {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalThrowableError(code: 0): Call to a member function createQueryBuilder() on null at /xxxxxx/mautic/app/bundles/EmailBundle/Stats/Helper/FilterTrait.php:31)"} []
4

You mentioned dashboard above but the error comes from email bundle. I am not so sure I can visualize a problem as well as I thought at first. Could you please provide some screenshots from the GUI (are we talking about widgets or reports - or maybe even something else).

At first glance nothing obvious comes to mind, so it might be a bug.

Thanks.

5

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Not a lot to say on that one if honest. It’s literally just the 500 Internal Server Error message.

6

What is the url? Steps to reproduce the issue? Thanks.

7

apologies for the delay.

It’s literally https://mautic.XXXX.com/s/dashboard

8

Hello @toby,

Dou yo follow this steps : Troubleshooting | Mautic
In particular this command ?

php bin/console cache:clear

Pierre