Disable auto-create contacts

Product Support Mautic 4 Install/Upgrade Support
1

Is there a way to disable system contact creation when any page url visited?

It seems every time some visits the mautic url directly instead of click a form, it creates contact. It would be good to disable contact creation on invalid URLs with valid mautic URL domain prefix.

2

@elsaadj
There are 2 things you can do

  1. switch this on in config area > tracking settings
    image

  2. Setup a segment where you filter out these bot signups, view this forum post for more details
    Contacts Created by Bots

M

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3

There is no “Do Not Track 404 …” in Tracking settings

4

Which version of Mautic do you have @elsaadj

5

version 4.0.1

6

It should be there - have you checked against a fresh install to see if there is a difference?
@elsaadj

7

I don’t have access to fresh install. Here what I get,

Admin gear icon
Settings → Configuration, click tracking settings, got 3 thing there

  1. Mautic tracking settings:
    Insert following code at the …
    Identify visitor by tracking url: Yes
    Anonymize IP: No
    Identify visitors by IP: No

  2. Facebook Pixel

  3. Google Analytics

There is no “do not track 404 error for anonymous contacts” Yes/No

8

@elsaadj We have always ensured we are on the latest version. It might be worth your while to upgrade your installation to get this feature.
M

9

Upgraded to latest 4.2.0, still feature is missing in tracking settings.

10

Sorry, it is showing up in 4.2.0.
Do Not Track 404 error for anonymous contacts → YES

1 Like