Disabling Do not Send Marketing Messages to the Same Contact

Product Support Mautic 4 Install/Upgrade Support
1

Does anyone know where about in the code it is possible to disable the feature of not sending the same marketing message twice to a contact?

An example of use case would be the RSS To Email plugin. If someone wants to setup a campaign based on this type of email they would want it to go out to the same contact multiple times, yes this could then be set as a transactional email, however what affect would this have on the sending reputation. From my understanding if Marketing Email is selected Mautic appends a header in the email stating it is a Bulk email and ISP should award points for this notification.

Any directions are welcomed here.

2

I would create a new segment email every time instead of a campaign looping.
It ruins your stats.

3

I hear you and went and tested it, so it will only show the first number of sents and not the total number of sents. It does however hinder automation in such that someone needs to login each time clone the email and then send off. Which after a while you will have your email list fill with these emails, now it would be great once we get folders in place as this would help with the mess.

Anyway I went and did a little digging around and if anyone wants to do this it can be commented out in the code. The file in question is: CampaignSubscriber.php which is found in /app/bundles/EmailBundle/EventListener

You would then need to go to line 309 and uncomment until 323. Here is the exact code to uncomment:

309         if ('marketing' == $type) {
310              // Determine if this lead has received the email before and if so, don't send it again
311             $stats = $this->emailModel->getStatRepository()->getSentCountForContacts($contactIds, $emailId);
312 
313             foreach ($stats as $contactId => $sentCount) {
314                 /** @var LeadEventLog $log */
315                 $log = $event->findLogByContactId($contactId);
316                 // Pass with a note to the UI because no use retrying
317                 $event->passWithError(
318                     $log,
319                     $this->translator->trans('mautic.email.contact_already_received_marketing_email', ['%contact%' => $credentialArray[$log->getId()]['primaryIdentifier']])
320                 );
321                 unset($credentialArray[$log->getId()]);
322             }
323         }

Warning: Well there are a number as I am sure @joeyk could point out, but one is make sure to make a backup of this file before changing in case you break something, once this is done there is the chance of contacts getting multiple marketing messages.

1 Like
4

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