Download page not working

Product Support
1

FYI - download button at https://www.mautic.org/download/ does nothing after all required information was input.

2

FYI - download button at https://www.mautic.org/download/ does nothing after all required information was input.

3

Fixed. Thanks for pointing it out!

4

Here in 2021 I have the same problem. THe download page does nothing after I have filled the form with information and clicked on the Download button. I have looked into the debig console of the page and there is a croos domain problem. On Firefox it says :slight_smile:

Uncaught DOMException: Permission denied to access property “mQuery” on cross-origin object
On chrome it says:
mautic-form.js:31 GET https://m.mautic.org/asset/79:mautic-324?ct=YToyOntpOjA7czo0OiJmb3JtIjtpOjE7aTo1O30%3D 500 (Internal Server Error)
parseFormResponse @ mautic-form.js:31
(anonymous) @ mautic-form.js:37
postMessage (async)
(anonymous) @ VM108 submit:4
app.js?v2679912a:243 Uncaught DOMException: Blocked a frame with origin “https://m.mautic.org” from accessing a cross-origin frame.
at HTMLDocument. (https://m.mautic.org/media/js/app.js?v2679912a:243:347)
at fire (https://m.mautic.org/media/js/libraries.js?v2679912a:328:299)
at Object.fireWith [as resolveWith] (https://m.mautic.org/media/js/libraries.js?v2679912a:333:198)
at Function.ready (https://m.mautic.org/media/js/libraries.js?v2679912a:340:11)
at HTMLDocument.completed (https://m.mautic.org/media/js/libraries.js?v2679912a:340:291)

2 Likes
5

Thanks for reporting this - we will look into it! We have done a few updates just recently on the server itself so that may be the cause of the issue!

1 Like
6

This is now resolved - with the server update a file path had changed and the PHP limits had been reset :blush: