Duplicate contacts

We’ve mautic 1.4.1 and when we create a contact with existing information (email, same first name…) , this contact appears like a new one. This is a trouble if we’ve got this issue before.



Email is the key. Is anyone available to helping us? Thanks in advance!!!

We’ve mautic 1.4.1 and when we create a contact with existing information (email, same first name…) , this contact appears like a new one. This is a trouble if we’ve got this issue before.

Email is the key. Is anyone available to helping us? Thanks in advance!!!