I am not a tech person.
I am a copywriter part of a business start-up trying to fix an issue in Mautic so I’m not sure about this information but I will be adding screen captures of the issue.
My Mautic version is:
My PHP version is:
My Database type and version is:
My problem is: I’m trying to edit a link in Builder. It is laid under an image in an email so the only way I’ve found to edit it is to edit the email code. I’m literally changing one word of the link and nothing else, but when I save the change the formatting of the email changes also including the margins and some colors. I reached out to our tech guy who has too much on his plate and he told me to “google it”…
Please help and explain this like I’m 5, I am not a tech person and not trained in coding whatsoever.
The email before I edit:
The link I’m editing:
I change one word of this link and press “Save”:
This is the email after I press “Save.” Why would changing that one word change the format? How can I stop it from happening?