Mautic Community Forums

New email builder not working

Your software
My PHP version is : 7.4
My MySQL/MariaDB version is (delete as applicable):MariaDB version

Updating/Installing Errors
I am (delete as applicable): Installing / Updating
Upgrading/installing via (delete as applicable) : Web / Command Line

These errors are showing in the installer :

These errors are showing in the Mautic log :none

Your problem
My problem is :
The new email builder renders perfectly when editing but sends without formatting.
In the editor it looks perfect:

When delivered, looks like:

Steps I have tried to fix the problem :none

Funny thing is, I was using the new builder with Mautic 3 and didn’t have any issues.