Mautic Community Forums

Email Not sending Error

hey guys Need help all my emails are set correctly even my cron jobs but when and new contact is added in the segment it does not send emails



i also did the same with amazon Ses same isses email are not sending



PFA images



http://imgur.com/a/WQ28k

http://imgur.com/a/s8U8X



Cron Job Setting

http://imgur.com/a/dInLU







here is my log error

[2017-02-21 11:45:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:01] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:02] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:49] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:46:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220-lv-shared03.cpanelplatform.com ESMTP Exim 4.88 #1 Mon, 20 Feb 2017 23:46:53 -0800 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. >> EHLO email.symoninc.com << 250-lv-shared03.cpanelplatform.com Hello email.symoninc.com [162.244.93.228] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP >> AUTH PLAIN Y29udGFjdEBzeW1vbmluYy5jb20AY29udGFjdEBzeW1vbmluYy5jb20AeDRyRzNSaTdsOQ== << 235 Authentication succeeded ++ Swift_Transport_EsmtpTransport started >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []

[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []

hey guys Need help all my emails are set correctly even my cron jobs but when and new contact is added in the segment it does not send emails

i also did the same with amazon Ses same isses email are not sending

PFA images

http://imgur.com/a/WQ28k
http://imgur.com/a/s8U8X

Cron Job Setting
http://imgur.com/a/dInLU

here is my log error
[2017-02-21 11:45:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:01] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:02] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:49] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:46:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220-lv-shared03.cpanelplatform.com ESMTP Exim 4.88 #1 Mon, 20 Feb 2017 23:46:53 -0800 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. >> EHLO email.symoninc.com << 250-lv-shared03.cpanelplatform.com Hello email.symoninc.com [162.244.93.228] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP >> AUTH PLAIN Y29udGFjdEBzeW1vbmluYy5jb20AY29udGFjdEBzeW1vbmluYy5jb20AeDRyRzNSaTdsOQ== << 235 Authentication succeeded ++ Swift_Transport_EsmtpTransport started >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []
[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []