Email Not sending Error

Product Support
1

hey guys Need help all my emails are set correctly even my cron jobs but when and new contact is added in the segment it does not send emails



i also did the same with amazon Ses same isses email are not sending



PFA images



http://imgur.com/a/WQ28k

http://imgur.com/a/s8U8X



Cron Job Setting

http://imgur.com/a/dInLU







here is my log error

[2017-02-21 11:45:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:01] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:02] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:45:49] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:46:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []

[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220-lv-shared03.cpanelplatform.com ESMTP Exim 4.88 #1 Mon, 20 Feb 2017 23:46:53 -0800 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. >> EHLO email.symoninc.com << 250-lv-shared03.cpanelplatform.com Hello email.symoninc.com [162.244.93.228] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP >> AUTH PLAIN Y29udGFjdEBzeW1vbmluYy5jb20AY29udGFjdEBzeW1vbmluYy5jb20AeDRyRzNSaTdsOQ== << 235 Authentication succeeded ++ Swift_Transport_EsmtpTransport started >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []

[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []

2

hey guys Need help all my emails are set correctly even my cron jobs but when and new contact is added in the segment it does not send emails

i also did the same with amazon Ses same isses email are not sending

PFA images

http://imgur.com/a/WQ28k
http://imgur.com/a/s8U8X

Cron Job Setting
http://imgur.com/a/dInLU

here is my log error
[2017-02-21 11:45:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:01] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:02] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:45:49] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:46:00] mautic.NOTICE: PHP Notice - Unknown: Certificate failure for mail.symoninc.com: Server name does not match certificate: /OU=Domain Control Validated/OU=PositiveSSL/CN=lv-shared03.cpanelplatform.com (errflg=2) - in file Unknown - at line 0 [] []
[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: ++ Starting Swift_Transport_EsmtpTransport << 220-lv-shared03.cpanelplatform.com ESMTP Exim 4.88 #1 Mon, 20 Feb 2017 23:46:53 -0800 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. >> EHLO email.symoninc.com << 250-lv-shared03.cpanelplatform.com Hello email.symoninc.com [162.244.93.228] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP >> AUTH PLAIN Y29udGFjdEBzeW1vbmluYy5jb20AY29udGFjdEBzeW1vbmluYy5jb20AeDRyRzNSaTdsOQ== << 235 Authentication succeeded ++ Swift_Transport_EsmtpTransport started >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06dddc5d@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []
[2017-02-21 11:46:54] mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " Log data: >> MAIL FROM: << 250 OK >> RCPT TO: << 250 Accepted >> DATA << 354 Enter message, ending with “.” on a line by itself >> . << 550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! !! Expected response code 250 but got code “550”, with message "550-Your FROM address ( bounce+bounce_58abf06e1a451@symoninc.com , Symon Inc 550- ) must match your authenticated email user ( 550 contact@symoninc.com ). Spoofing not allowed! " (code: 550) (send) [] []